Why Do You Need a Customer Service Management Software?

Why Do You Need a Customer Service Management Software?

As companies get bigger, they start to implement software to try and make everything easier and more efficient. This is so that they can optimize workforce and not waste resources that they don’t have to. However, companies often find themselves questioning whether or...
Compatibility with Your Outsourced Software Engineering Team – Beyond the Technical

Compatibility with Your Outsourced Software Engineering Team – Beyond the Technical

Let’s get started by saying that a partnership with a vendor of outsourced software engineering team isn’t a marriage and we’re better off not thinking of it that way in the context of “compatibility” between teams. There are many online...
Build or Outsource? 5 Considerations for Your Software Engineering Team

Build or Outsource? 5 Considerations for Your Software Engineering Team

Many organizations today are “software-driven” and more are going that way every day. What does that mean? Applications provide access to core operational functions Customer services, communication, and interaction are primarily application-based....