So, you’ve finally made the decision to outsource your project but the next steps to building a nearshore team can be more challenging. Much of the success or failure of your endeavor will depend on the quality of the team you’ve chosen. Below are some of the best practices for building a successful nearshore team with a competent provider.
1. Look into the reputation and standards of the outsourcing company
Thousands of nearshore software development companies have IT professionals who can create high-quality software for your project. However, this doesn’t automatically equate to getting the right outcome for your company. So, you need to carefully look into the reputation and standards of the provider you are considering for the project.
Does the company have accreditations? Do you know if the provider conforms to IT services management or business management principles, such as the ITIL or the ISO? Many software development companies ignore getting an accreditation or setting some standards for their operation. Instead, they follow body shopping practices, where they recruit members of their team based simply on completing the project regardless if it succeeds or not.
Does the provider also have good relationships and solid alliances with third-parties like testing houses, methodology consultants or marketing firms? Your business could benefit from these alliances during the progress of your project.
2. Explore the nearshore team’s expertise and experience
It’s a good sign if the company has alliances in the industry or operates based on standards. However, you will still need to prove a step further to ascertain that the provider has the expertise that aligns with your business goals. Ask about its talents’ range of experience, training, software development, and technical skills. Are these relevant to your project?
If the provider has worked on a similar project before, then perhaps it would help if they can show you a sample of the process or results. Also, inquire about how the provider handles risks, issues, and independent tests. Will transparency in reporting be carried out and will you have some control over the process?
If you need from the project aligns with what the provider can do, then you’ll most likely be able to achieve your goals with efficiency and success. In addition, you should examine the provider’s local expertise. This way, you won’t expose your business to more risks.
3. Scrutinize the company’s talent retention rate
A high turnover rate of talents should be a red flag. If your provider constantly loses members, then it can affect the successful completion of your project and impact your investment in this venture.
If you’re not sure about the provider’s rate of talent retention, then look into the company culture, the workers’ perks, and the working environment. These are good gauges to help you figure out the kind of relationship the provider has with its team members.
4. Assess the flexibility and focus of the nearshore outsourcing company
Challenges and hitches are normal occurrences in any software development project. However, if the provider’s nearshore team has a good structure and architecture, it won’t have problems adjusting and overcoming these challenges. It remains effective despite performance issues like those in data migration, security or scalability. Is the team experienced in incorporating the agile method to the software development process?
Meanwhile, you’ll also want a nearshore team that can focus on your project. But if they’ve got their hands full because of commitments to other clients, then the output and quality of work might suffer.
5. Ensure that effective communication exists
When you outsource a project, one of the biggest challenges is communication. Considering the different working hours of the nearshore team and the differences in language, the relaying of messages and your discussions might be limited to the management team only.
But opportunities are either gained or wasted in this kind of a setup each time the clock winds down. So, despite the time delays, you should still be working with a team that promptly replies to your emails or returns your calls.
Though this is not the norm, there might also be times when you might want to directly get in touch with the actual team members completing your project, especially for time-sensitive and crucial instructions. A great software development provider will manage and let you do this because it recognizes the importance of avoiding a communication breakdown.
Like a Good Marriage
Building a successful nearshore team is like a having a good marriage. As the client, you have to profoundly know the provider that will be involved in your business operation. Thus, an exhaustive check into the company’s background and history, reputation, strategies, experience, and portfolio should be valuable.
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