Technical Skills
- 6+ years experience in either development, implementation, or maintenance of small and mid-scale systems, across multiple hardware and software platforms
- Proven technical knowledge and experience in IT infrastructure management
- Proven technical knowledge and experience in cloud technologies such IaaS and PaaS.
- Experience managing customer’s private and sensitive data
- Experience managing IT emergencies and business continuity scenarios.
- Proven experience adopting and implementing DevOps practices in close collaboration with software development teams.
- Significant experience in new computing architecture and implementation of networked computing structures
- Relevant experience developing efficient and effective IT solutions to complex business problems
- Ability to work as a hands-on technology manager in a fast paced, dynamic environment
- Detailed knowledge of Internet protocols and service operations
- Strong hands-on experience with installing and configuring Linux/Unix, windows servers, Microsoft SQL, Oracle, and MySQL databases, VoIP enterprise solutions, storage, networks, security, infrastructure management/monitoring tools, disaster recovery procedures, IT governance
- Knowledge of the ITIL principles
- Detailed knowledge of networking and security management tools and best practices
- An innate sense of urgency to complete projects on time and with high quality
Communication skills
- Must be fully bilingual in English/Spanish
- Strong communications skills to deal with all levels of the organization including senior management and customers.
Others
- Proactive
- Self-motivated
- Committed
- Team player
- Technical insight
- Ability to find creative ways to solve problems efficiently
Desirable:
- Proven experience working with clients in the US or English-speaking clients
- ITIL Certification
- Certification on Microsoft Technologies