Technical Skills

  • 6+ years experience in either development, implementation, or maintenance of small and mid-scale systems, across multiple hardware and software platforms
  • Proven technical knowledge and experience in IT infrastructure management
  • Proven technical knowledge and experience in cloud technologies such IaaS and PaaS.
  • Experience managing customer’s private and sensitive data
  • Experience managing IT emergencies and business continuity scenarios.
  • Proven experience adopting and implementing DevOps practices in close collaboration with software development teams.
  • Significant experience in new computing architecture and implementation of networked computing structures
  • Relevant experience developing efficient and effective IT solutions to complex business problems
  • Ability to work as a hands-on technology manager in a fast paced, dynamic environment
  • Detailed knowledge of Internet protocols and service operations
  • Strong hands-on experience with installing and configuring Linux/Unix, windows servers, Microsoft SQL, Oracle, and MySQL databases, VoIP enterprise solutions, storage, networks, security, infrastructure management/monitoring tools, disaster recovery procedures, IT governance
  • Knowledge of the ITIL principles
  • Detailed knowledge of networking and security management tools and best practices
  • An innate sense of urgency to complete projects on time and with high quality

Communication skills

  • Must be fully bilingual in English/Spanish
  • Strong communications skills to deal with all levels of the organization including senior management and customers.


  • Proactive
  • Self-motivated
  • Committed
  • Team player
  • Technical insight
  • Ability to find creative ways to solve problems efficiently


  • Proven experience working with clients in the US or English-speaking clients
  • ITIL Certification
  • Certification on Microsoft Technologies