The dilemma of juggling projects in software development: What’s the best approach to manage and expand your talent?

The dilemma of juggling projects in software development: What’s the best approach to manage and expand your talent?

Curated by: Sergio A. Martínez

Running a software development company has never been an easy task. It requires a unique blend of technical knowledge, creativity, and problem-solving skills to create high-quality products, with developers constantly building up their skills, handling many priorities at once, and carefully planning and organizing every step of the process to meet any client’s expectations. And because software development is so labor-intensive, it can be costly to do it improperly, so organizations must consistently evaluate their approach and make the appropriate adjustments, introducing new frameworks and techniques frequently to keep up with a rapidly changing landscape. Ultimately, a rigorous execution is essential for software organizations hoping to succeed in this highly specialized field.

The dilemma of juggling projects in software development: What’s the best approach to manage and expand your talent?

However, how do these challenges compound for an organization whose business approach is to act as a third-party developer for a variety of clients? How does a software company juggle between projects with such technical complexity? In today’s fast-paced world, development organizations need to be able to efficiently manage multiple projects at once to remain competitive, with success critically dependent on the ability to keep the focus on several projects at once, using their personnel and resources efficiently, and be constantly in the lookout for new opportunities without over-extending their capabilities or burning out the people who make this projects happen. And, of course, this is not an easy task.

Keeping your talent at hand

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

Why software development companies often need to juggle multiple projects instead of working on just one at a time is not a mystery; it helps them better capitalize on short-term opportunities while effectively managing long-term projects of differing sizes and levels of complexity, thanks to the vast number of customers searching for innovative and cost-effective solutions to their software problems. For this reason, taking on multiple projects concurrently demands that a company is more than able to respond quickly and efficiently, producing a steady stream of quality work while meeting tight deadlines and even tighter budget constraints. So, it’s no wonder multitasking is so essential for software companies, not just concerning technological capabilities but also in terms of business strategy; with its emphasis on agility and flexibility, juggling several software development projects at once has become an invaluable asset for many modern businesses, allowing them to smoothly transition between phases of a project, and using resources most effectively, helping them leverage their strengths and stay ahead.

However, with so much pressure to deliver high-quality work in an efficient amount of time, there can be a strain on the resources of a company. The organization must have a flexible and coordinated approach to ensure every project is given its due attention before submission. Moreover, the team needs to be diligent without becoming too distracted by tasks from other endeavors, but striking a balance between pushing employees too hard or not utilizing them to their full potential can be difficult to maintain. In other words, the challenges associated with having multiple projects active simultaneously are nothing trivial, but if handled correctly great results can be expected from careful oversight and a dedicated team. 

But what is the biggest challenge at the heart of this?

It’s all about the engagement”, says Luis Aburto, CEO and Founder of Scio. “This kind of work revolves around engagements. An engagement is a contract where you are looking for expertise, and a company does resource allocation to ensure you have the people with the necessary knowledge, skill, and experience to successfully bring an engagement to a conclusion. Of course, these engagements vary widely from one client to another, and in the case of software development, you want to have a healthy mix of experts, like Front-Ends, Back-Ends, UX/UI designers, architects, QA, and so, matching with the goal you want to reach.”

However, this “resource allocation”, as Luis points out, happens at every level of the project, and it’s a constant effort to get right. Making sure that the right people are assigned to the right tasks is key to efficiently completing the project because, in theory, the right mix of people can bring the variety of skills, experience, and ideas necessary to quickly assess possible solutions to any encountered issues and determine the best solution. With the scheduling of tasks thoughtfully carried out, each member of the team should be able to collaborate effectively and focus on their responsibilities, underlining that correct talent management is the core component of a successful technical project. But for a Nearshore company like Scio, this kind of management brings an additional challenge when clients are looking for very specific expertise on their side.

For a company that does software development for external parties, it’s not enough to say that they have the expert on, say, iOS development that their clients are looking for, but also that he or she is available to join the project at a moment’s notice. And here is where things start to get more complex”, says Luis. If a company has the portfolio to show their experience at developing applications for iPhone, but all of their resident iOS experts are currently busy, then grabbing new projects can be infeasible. The obvious answer might be getting the right people ASAP so the opportunity is not lost, but you need to make sure those people are trustworthy, can join the team seamlessly, and can contribute to a positive outcome. And as a company that provides Nearshore support, that’s what we do.

After all, a software development company’s success often hinges on its ability to take on more projects, prioritize client needs, and maintain quality control. And while the best approach for a company to do this is to create a streamlined workflow with clearly defined tasks and deadlines that can easily scale up or down according to the specific project, this is not always doable. Is at this point when bringing talent through a trustworthy partnership is the best way to reach a client’s expectations, but what does that look like?

The balance between risk and opportunity

The dilemma of juggling projects in software development: What’s the best approach to manage and expand your talent?

Talent is the lifeblood of every software development project, and having the right people for the job is what guarantees a successful outcome. Nevertheless, it can be difficult to manage multiple development projects with limited resources in both small and large organizations. Nobody wants the team feeling overwhelmed, resulting in burnout, or developers having to take on more roles than they should to keep up with the workload, which often means that the organization has lost sight of the larger picture, leading to less-than-desirable results that affect the business as a whole. As we said before, balance is difficult to achieve. 

In consequence, finding that sweet spot of having a productive team without overworking them, and allowing for the freedom to take on more projects, is what makes a Nearshore partnership such an attractive option to software development organizations that need to keep moving forward with projects. Striking a healthy balance between what can be encompassed in a finite amount of time while keeping developers motivated and ready to take on challenges is no easy task, which often requires efficient task management and adaptation tactics to succeed. 

But what does it mean to have available people?”, asks Luis Aburto about the need to have wiggle room when taking on projects. “In the industry we use something we call ‘the bench’, which is a bit of a necessary evil but allows an organization to take on new projects with less friction. Otherwise, you would need to tell a client to wait for a couple of months to find and onboard the developer they need, and depending on the type of client, that might not be a realistic ask. You risk that business relationship, and that’s a position no organization ever wants, so managing the talent so you have enough free hands to help, but not so many that your overhead costs skyrocket without any productivity from them, is critical. So a software company should always have a bench of, let’s say, 5% of the total developers, available to take on new engagements, sometimes with internal projects that help people exercise their skills while a new opportunity arises. Because another cost of the bench is that people sitting on it for too long can feel wasted, or stuck, which is never a good mindset to have. So managing the bench and giving the team enough space to operate without burning out people, or leaving them behind, is the mark of a good organization. 

In short, working with Nearshore partners is the most effective way for software development companies to juggle multiple projects without sacrificing quality. It allows teams to keep their focus and maintain oversight on multiple projects at once, which increases efficiency and helps to ensure that each project reaches its completion deadlines on time. The added convenience of aligning time zones also means that there is always time for code review, debugging, and other support tasks, allowing clients to be more certain of the end product’s quality and reliability since it will have been tested on the same platforms as their own systems. 

By leveraging the power of Nearshore teams of developers with expertise in different technologies, companies can effectively spread out their workload while taking advantage of time-zone proximity and cultural similarities to drive faster results. The continuous delivery models used by Nearshore partners such as Scio can also minimize complexity and help accelerate production readiness, which all but guarantees a positive outcome on every project where having talent on hand is critical. It just needs the proper management to ensure everyone is ready to take on a new challenge.

The Key Takeaways

  • For any kind of software development organization, having the right amount of people ready to take on new projects is always critical.
  • However, managing people and resources needs to hit a delicate balance between breathing room to expand development, and keeping people productive at all times.
  • In these cases, expanding the number of people involved in a project through a development partnership might be the best approach.
  • After all, the idea is to keep moving forward with projects, but trying to cut down on everything that might get in the way of a positive outcome, like delays, absence of the appropriate expertise, budget, and deadlines.
  • With a Nearshore partner like Scio, having access to this expertise is easy, seamless, and guarantees room to always keep a project going.
The dilemma of scaling a team in software development: What is the best approach to keep the perfect team size?

The dilemma of scaling a team in software development: What is the best approach to keep the perfect team size?

Curated by: Sergio A. Martínez

The success of any software development cycle relies entirely on the team behind it, and when developers don’t have enough resources to see the project through to its successful completion, it can be a costly outcome for an organization. But when too many resources are allocated at once on a project, unnecessary complexities can be introduced, likely increasing miscommunications and further hindering progress. So finding the perfect balance between talent and resources is essential for any company’s well-being, and flexibility in the size and resources of a team is key for optimal outcomes across the board.

The dilemma of scaling a team in software development: What is the best approach to keep the perfect team size?

However, the matter of team size in a development environment is no joke, and deciding whether to scale or reduce a software development team can be a complicated situation. The main thing to remember, though, is that the size of a team should be driven by strategic needs, not only organizational cost savings, so to make the best decision, it’s essential to take into account the project objectives and timeline. If the aim is to launch quickly on limited resources but find lasting success, then scaling may be more advantageous than reducing the team. But, if the desired outcome is short-term and specialized resources are not needed, reducing might be the right move. Either way, having the right approach is critical. 

But what gets involved in such a decision? Scaling or reducing teams in software development is a real quandary because you (ideally) want to find the right number of people to dedicate to development projects, yet you also don’t want to over-commit resources that you probably can’t justify in the long run. And without good and exact data on the impact of different variables on the project, decision-making will be based on guesswork, which rarely ends well. 

And all this without mentioning the most important element of this whole situation: the people. It goes without saying, but the effects of reducing a development team after a project can be huge; not only the morale of the team is affected, but there’s the risk that it may lead to lower-quality outcomes. After all, when a member leaves, they not only take with them their knowledge and expertise but also affect the very relationship between collaborators and their organization; trust is the first thing to go after deciding that a dev team is too large to keep. So, it’s up to Management to assess the impact of reducing their team and attempt to lessen any fallout as much as possible, even if it means transferring individuals over to other projects or departments temporarily or permanently. 

However, what if this is just not possible for a mid-sized company with a small IT department? How can these organizations approach the dilemma of needing to develop a technological solution but don’t have the resources to hire and let go of the software professionals as they need? It’s important to weigh the various possibilities carefully when it comes to staffing software development initiatives — after all, it can spell the difference between success and failure.

The challenge of bringing talent

The dilemma of scaling a team in software development: What is the best approach to keep the perfect team size?

When a mid-sized company wants to bring a software project to life, it often faces the challenge of attracting experienced developers willing to join these short-termed projects. These ventures (which can range from developing new platforms to introducing automation capabilities in existing programs and systems, to doing web design, building enterprise solutions, and even creating mobile apps and improving customer service through technological interventions) are often crucial to a company’s success, yet most experienced developers tend to opt for longer deals elsewhere with the idea that they are more secure. Furthermore, companies also have to compete with large corporate offers, which can seem unrealistic and exaggerated when compared to the smaller compensation packages they can provide, which leaves companies with few options other than recruiting those without less-than-adequate experience, which can be a very unattractive proposal. 

Sure, the gig economy has opened up new opportunities by connecting mid-sized businesses with freelancers who have proven skills and can step in on a project basis, finding reliable talent often requires larger upfront payments or higher premiums than they might otherwise use to onboard full-time employees, so negotiations need to carefully balance the requirements of the developer and what is expected of them with compensation that makes it worth their while. As a result, a mid-sized company must confront several dilemmas to ensure that this decision is successful and produces results: training new members of the team to be properly knowledgeable about the company’s process and demands, issuing the appropriate tools, managing organizational structure, providing timely support from senior management, and considering projections for future growth and corporate objectives without bankrupting the company, or cutting back on quality standards. In short, the challenges involved with scaling up a software development team aren’t something to be taken lightly, but solutions do exist.

If you’re a mid-sized business, achieving your software development goals may seem daunting. It’s expensive and difficult to build up an internal team of knowledgeable software developers in-house, so partnering with a Nearshore development organization can help you accomplish these ambitions without the worry of in-house management or heavy recruitment costs”, says Luis Aburto, CEO and Founder of Scio, a Nearshore development company located in Mexico. You’ll get access to talented developers trained across the stack that are just as effective as hiring your own team of engineers, and a company like Scio provides full project management support should you need it. So instead of going through the process of building a fixed team, you can easily adjust and tailor your talent depending on the progress being made. Giving yourself the comfortability to tune your team size at any given moment guarantees you won’t be hindered by slowdowns or lagging projects due to issues of manpower.

Flexibility as your best decision

The dilemma of scaling a team in software development: What is the best approach to keep the perfect team size?

It’s a big step for any company to choose to scale up its software development teams or start it from scratch. Finding the right balance between cost-effectiveness, training, and onboarding new employees to ensure success is one of the many challenges that a mid-sized organization faces, which often needs to hire top talent while making sure the personnel is not too expensive for the size of its resources. 

That’s why the option of flexibility offered by an external partner, such as a Nearshore company, can be such a critical difference for mid-sized companies looking to accelerate their technology goals. It enables businesses to access top tech talent without the overhead of recruiting and maintaining a large onsite team, and the flexibility to scale up or down depending on the project goals and resources at hand with speed and precision. With access to a wide pool of experts, you get immediate access to the right combination of skills and experience that your business needs — all while keeping your budget under control. These external companies also have access to higher-quality tools, equipment, and technologies, which will ensure the success of your project in far less time compared to hiring in-house developers. What’s more, these dedicated teams are focused on specific project goals and are incredibly flexible, capable of scaling up or down as needed, giving businesses a tremendous amount of control over their software investments.

In short, for mid-sized businesses looking to take their operations to the next level, Nearshore providers offer an ideal staffing solution. Not only do these services provide access to high-skilled and experienced professionals, but they also offer substantial scalability and flexibility in terms of staff numbers. So, instead of having to employ specialized IT resources on a full-time basis, a Nearshore provider means that businesses can benefit from well-trained professionals on demand, meaning staffing levels can be easily adjusted based on need. This not only helps with cost savings initially, but it keeps staffing and project costs down more generally too – allowing your mid-sized business to truly maximize its opportunities in the modern digital economy.

The Key Takeaways

  • Nowadays, software development is a common component of almost any business, but that doesn’t mean that is easy to do.
  • For mid-sized organizations, acquiring talent for a software project is quite a task, for many reasons (costs, onboarding, requirements, etc.)
  • Competition, costs of development, and the finicky nature of the software industry means that these organizations might require alternatives.
  • Nearshore development, for this reason, might be the answer, offering talent, flexibility and expertise that any organization can access, regardless of size or the challenge of the project.

How to avoid an IT day from hell? Look for the partnerships you deserve

How to avoid an IT day from hell? Look for the partnerships you deserve

Curated by: Sergio A. Martínez

Running an IT department is not an easy task. With a daily grind of patches, fixes, updates, and all sorts of technical hurdles, most IT professionals know that their workload can sometimes get too overwhelming, making a balancing act between short-term fixes necessary to keep systems running with long-term improvements to futureproof the network. And even with the best preparation, the job of IT can sometimes be challenging and unpredictable, usually with an impossibly long list of tasks that need to be completed. Nothing is ever easy; the person in charge has to navigate through a tangle of hardware and fix whatever problems are presented, while making sure their work will stand the test of time.

How to avoid an IT day from hell? Look for the partnerships you deserve

However, there are ways to avoid those bad days when everything seems wrong. Taking the time to ensure that all of your to-dos are in order, that essential files and documents are safe, and that data backups are running will go a long way in avoiding panic if something goes wrong. If at all possible, allocate time each week for software updates or checking on vulnerable systems to save you hours of headaches down the road if a potential issue is caught early on. Finally, establishing a rapport with your colleagues is critical, as it ensures that everyone remains on the same page and problems can be easily spotted early on. But even with safeguards like these, things can go sideways in unexpected ways, which can test every ounce of the skill, patience, and determination of an IT professional.

In other words, without the proper support, IT departments face a difficult job, often leading to days from hell for your employees. But with the right partner in IT support, this looming dread becomes a thing of the past — free from these worries, your team can efficiently eliminate many of these time-consuming tasks and have more energy to dedicate to other projects and initiatives within their organization. This shift in priorities allows them to focus on driving technological advances rather than simply running from one issue to the next. With an experienced partner in IT services at your side, you’re setting your team on a clear path for growth that allows everyone to focus on doing their best work.

Avoiding a crisis

How to avoid an IT day from hell? Look for the partnerships you deserve

Nobody wants days like these in IT, so it’s important to prepare and make a checklist of daily tasks to avoid spreading your attention too much. Keeping an eye on projects and deadlines, prioritizing tasks based on importance, blocking off time for large assignments, always saving work right away, and keeping the organization’s software up-to-date and running smoothly is a bit of standard advice that can save a lot of headaches in the long run. Nevertheless, in a mid-sized company, a crisis can still happen, and a fast and efficient resolution by the IT department is going to be pretty critical.

 The first approach, then, should include gaining an understanding of the full scope of any issue by identifying affected systems and data, as well as any potential implications on the business operations of the whole organization. Once the breadth of the problem has been established, it’s important to consider what methodologies and resources will be needed to manage the crisis properly. For instance, if there are significant hardware issues or a technical outage that needs attention, engaging an IT vendor or specialized contractor ensures that all personnel has the appropriate skill sets and qualifications for remediation. 

Moreover, creating a sound action plan for responding (for example) to customer questions and managing any legal repercussions from a breach can help minimize stress during such trying times. And while no one ever wants to deal with an IT crisis at their company, having a comprehensive plan that covers all possible angles ensures you can tackle it in an orderly fashion for smooth sailing throughout recovery. Time is always of the essence, so the best approach is developing a strategy that considers all stakeholders involved, with quick, proactive communication between departments and employees becoming essential for triaging the issue. It’s also important to be clear about the goals and expectations of the organization so everyone understands the urgency of addressing a problem before the situation gets worse. Having a good system in place to track progress will ensure rapid resolutions; if mistakes are made, acknowledging them quickly and openly with leadership sets the right tone to confront such issues. And seeking outside help when necessary is always a must.

When a crisis strikes, I know it’s extremely tempting to try and tackle the issue yourself. After all, it’s often time-consuming and expensive to seek out external expertise, but the thing is, seeking an expert can result in a more efficient outcome than spending exhausting hours in front of a keyboard while tasks begin to accumulate”, says Rod Aburto, Service Delivery Manager and Partner at Scio. “External expertise can be fantastic for getting to the bottom of difficult problems quickly and thoroughly, allowing you to get back into business as soon as possible. Plus, with specialized knowledge on your side, you can keep glaring security risks at bay. Ultimately, when it comes to technology, outside assistance can make all the difference in staying ahead of an IT crisis.

A partnership you can rely on

How to avoid an IT day from hell? Look for the partnerships you deserve

Having a small IT department often means limited access to technical resources, which is a challenge when you want to roll out new projects or solve an IT crisis. And the best way to get around this is to bring Nearshore development support to the table. Nearshore developers can provide expertise on any project your team may not be able to handle, while still allowing you to maintain control of the project efficiently. And by having more knowledgeable people on board who have had experience rolling out similar projects, you can complete work faster and more cost-effectively without sacrificing quality. In the case of the US, a Nearshore company such as Scio, which has some of the best software developers in Latin America, offers close proximity (both culturally and geographically) to their partners, making communication easier and more efficient.

All in all, by partnering with a specialist, any IT department can efficiently eliminate many time-consuming tasks and have more energy to dedicate to other projects and initiatives within their organization. This shift in priorities allows them to focus on driving technological advances rather than simply running from one issue to the next. In short, choosing an outsourcing partner is a great way for IT leaders to create order from chaos and avoid the feeling of a day from hell in the process, or for small or mid-sized IT departments that want better results without upgrading their existing workforce.

Ultimately, when you’re in the midst of an IT crisis, finding the right external expertise can often make or break a resolution, and recruiting well-qualified Nearshore professionals will offer an invaluable response to pressing difficulties facing an organization. Investing in this extra support when your company hits the wall can be a lifesaver and put your organization lightyears ahead in alleviating any IT challenge and ensuring maximum productivity, which is an absolute must if you want to stay ahead of the curve in the digital world.

The Key Takeaways

  • In the IT world, it’s not especially difficult to have a “day from hell” thanks to the demands and responsibilities an IT professional juggles daily.
  • And for a small team, a huge project or a software crisis can be a lot more dangerous than expected, with quick responses as a must-have.
  • For these reasons, having the correct expertise in the field is extremely important, and a development partner is always the right answer.
  • In the case of Nearshore, which offers proximity and technical know-how, these crises can be easily tackled without sacrificing efficiency, or worrying about flexibility in the team.
Benefits of having a software partner and making the leap to a more tech-focused productivity

Benefits of having a software partner and making the leap to a more tech-focused productivity

Curated by: Sergio A. Martínez

The advancements in technology over the past decade have made it so that every business now is part of a modern digital world. From hotels to restaurants, to financial groups to big-box retailers, organizations of all kinds have a critical system running on applications and digital systems to reach its full potential. Businesses can now reach out to customers on social media platforms with ease, for example, or increase their efficiency and productivity by incorporating platforms and tools that make workflows and processes a lot smoother. But as a consequence, modern companies pretty much need to take advantage of technology to remain competitive in an increasingly technological market.

Benefits of having a software partner and making the leap to a more tech-focused productivity

However, businesses that have traditionally operated outside of the tech world are often intimidated by the prospect of software development and think it’s best to just shy away from it entirely. We agree that it can be daunting to change how a company works, particularly if they’ve been operating in a certain way for years, as introducing a new system can cause disruption, that affects efficiency. Understandably, this can make business owners hesitant to invest in software solutions due to the cost implications and lack of viable return on investments; the thought of diving into unknown waters is why many organizations choose to stay within their comfort zone rather than embrace an innovative transformation that can make a difference in the long run. All these factors make change hard to accept, but finding the right solution can be a game changer for any company, no matter how entrenched they may be in their older practices.

So, for a small IT department, convincing the management of one such business to embrace digital and technological changes might be challenging, but it is essential — especially with the increase in online activity since the arrival of the pandemic. By transitioning to more efficient technology, these organizations can reduce costs, increase production output, target new markets, and further automate mundane tasks. Examples of this include automating customer service processes, utilizing cloud computing technology to save on storage space, or introducing integrated software solutions to manage sales and inventory more quickly. Taking steps toward updating infrastructure may seem intimidating at first, but it is worth reconsidering as it could drastically improve how the company functions now and in the long run. With the right mix of research and data-driven insights, it’s easy to show management how this shift creates valuable improvements within your workflow.

The importance of a good partnership

Benefits of having a software partner and making the leap to a more tech-focused productivity

One of the main challenges to overcome is explaining how the investment in these kinds of technologies will benefit the company within a reasonable time frame — this is key when getting management on board. Digital transformation is no longer just an option to stay competitive in today’s market, but without the necessary support and expertise to make the leap, these efforts run the risk of amounting to nothing.

That’s why partnering with a leading software development team can be a huge benefit for these traditional companies. Not only does having a software development partner provide access to modern approaches and data insights, but a partnership also brings fresh ideas and perspectives to your business. Plus, outsourcing these tasks to professionals drastically reduces the burden on your internal staff who may be unfamiliar with the tech needed. This partnership also cuts costs that would otherwise be associated with software development such as talent, infrastructure, and training expenses. It allows you to leverage the expertise of a software partner, letting you benefit from their experience and resources so you can focus on core business activities without getting bogged down in technical minutiae. All in all, whether you want to build new custom applications to update existing systems, partnering with an experienced software developer is an incredibly smart move for any company looking to keep up with today’s ever-changing technology landscape.

However, when looking for the perfect development partner, it can be hard to know where to start. The key is to find a team that meshes well with your existing business structure. It’s not always easy to implement a custom solution, so you want to look for a development partner that’s as passionate about your project as you are. Ask for referrals, read reviews, check portfolio items, and reach out via email or an event if possible, to get a feel for the culture of potential partners. Additionally, ask questions about communication preferences and decision-making processes; both parties need to be in sync throughout the process. Choosing a reputable software development partner can help ensure the success of your business, so take the time to do your research and find someone who seeks to understand in order to create exactly what you need.

After all, you are trusting them to bring technological tools and automation into the mix for you to gain access to more efficient workflows, better communication with customers and partners, more up-to-date analytics, and improved oversight over all areas of your organization. With access to such sophisticated options as web-based customer portals or private mobile applications that employ cutting-edge technologies like augmented reality or voice recognition, companies can unlock untapped potential and find innovative solutions for scaling their efforts. Engaging the perfect software development partner, then, means having an experienced professional handle all of the coding so businesses can focus on leveraging this power in expanding their business for maximum efficiency and profitability. 

This makes Nearshore development partners an ideal option — not only does it allow businesses to take advantage of having top-quality talent without incurring the full cost associated with hiring in-house, but it also offers proximity which has its advantages in terms of communication and convenience. With Nearshoring, businesses can have access to a pool of experienced experts from countries that align with their language and cultural needs, making the transition easier and more efficient. Whatever type of tech project you need help on, a nearshore partner will provide dynamic solutions at reasonable prices while being sensitive to deadlines. In short, they’re your perfect technology partners!

Moreover, partnering with someone who specializes in software development allows a company to reap the benefits of their established best practices, eliminating common hurdles during the software launch. In short, having a software development partner is one of the greatest avenues toward success for traditional businesses looking to break into the digital age.

Last words

Benefits of having a software partner and making the leap to a more tech-focused productivity

The digital world is quickly becoming the norm and this means that businesses need to consider how they can add a tech twist to stay ahead of the game. Combining traditional businesses with technology is a great way to gain an advantage over competitors and make sure your business stays relevant. Not only will it give your company an edge, but also help it improve efficiency, streamline processes and ultimately increase rewards. By capitalizing on technological advances, businesses have access to an ever-increasing range of features such as artificial intelligence, machine learning, data analytics, and more, and taking the time to consider how best to integrate these into traditional models can pay off in both tangible and intangible ways. With the right strategy in place and the best software developers in Mexico at Scio, combining technology with age-old practices might just be the clue to modern business success.

Of course, we know that the combination of tech and business can be tricky, especially if the business in question doesn’t usually dabble in tech development. But with the right partner, it’s possible to work together to create the perfect software solution for your needs. Having a reliable collaborator specializing in software development can help to ensure that all bases are covered — a partner brings the technical know-how while you bring your expertise to the company’s business needs. This way, you’ll end up with dedicated software tailored specifically towards reaching the goals of your business, with great results.

The Key Takeaways

  • In today’s world, incorporating technological and software solutions is a must of businesses of all kinds.
  • However, for more traditional companies that don’t have a dedicated software department, this proposition can be somewhat tricky.
  • That’s why getting together with a software development partner can be such a godsend for these organizations, allowing them to leverage skill and expertise in order to update and revolutionize the workflow of a business.
  • Nearshore offers the best proposition for this: expertise in the field, more likely to find close business culture ties, and the flexibility to embark on a development project of any kind.

The importance of balance, leadership, and communication in QA: A chat with Team Lead Ángeles Banda.

The importance of balance, leadership, and communication in QA: A chat with Team Lead Ángeles Banda.

Curated by: Sergio A. Martínez

The software industry has never been the same since the advent of remote work. Before this, it was expected to be present in an office full of computers and development materials to get projects done, which meant that, for most teams, productivity and collaboration were limited by how far members could physically travel or commute. But at the outbreak of the COVID pandemic, the software industry had to adapt quickly to push work and collaboration online to keep business running beyond physical walls. And most developers had to learn new ways to stay productive from home – many being able to access their work applications remotely for the first time.

The-importance-of-balance-icono

Of course, remote work was something that had already existed prior to the pandemic, but this crisis pushed a lot of Tech companies into developing innovative digital solutions almost overnight, bringing unprecedented dynamism to the software industry. Now, it’s normal for many software professionals to access their work from any corner of the world, and companies benefit from this by being able to look outside their neighborhood to find top talent, instead of confining themselves to a local workforce that is more sought after each passing day. 

However, this has not been an easy change. Working from home as a software developer can present unique challenges when it comes to maintaining a balance, which often means finding creative ways to integrate personal time into an already busy work schedule. Being able to work remotely, of course, gives plenty of flexibility when it comes to managing the daily tasks at hand, and stuff that used to require commuting or travel can easily be completed online, but this has created the side-effect of blurring the lines between work and personal life in a way that many people hadn’t experienced before. When work is at home, separation is difficult to preserve. 

So yeah, managing a healthy work-life balance as a software developer working from home can be tricky. The key is to figure out ways to use this flexibility in your favor, by making sure that you plan and allocate enough time for each activity throughout the day – be it coding, hanging out with family, having meals together, or taking some time out for yourself. For this reason, we had a chat with Ángeles Banda, QA Analyst and Team Lead at Scio, whose experience balancing work, leadership, and family life can shed a light on the challenges of remote work and software development in the remote age.

A sudden change

Nearshore development runs on culture: Ensuring collaboration is at the heart of every project.

For a parent trying to work from home, the challenge of software development on top of childcare can seem daunting. Working on complex developmental projects requires laser focus, whereas being available for kids calls for complete attention and availability too, which can be hard to find all in the same day, never mind during a complicated situation like a pandemic going on. How to achieve that?

The pandemic was a big game-changer in my life, not only because I started to work remotely back then, but because my child was born in 2020, barely a month before the lockdowns began. I was still on maternity leave when world came down that we would not be back to the office for a while”, says Ángeles about those days. “And that was good at first because all daycares had to close down, so I got the chance to be with my child during those first few months, but then I had to think of a way to take care of him while I worked. His dad is also on the same schedule, so it was a tricky thing to balance, and we had to figure it out as we went.

Of course, Ángeles wasn’t alone in that. According to a study by Rutgers University, “prior to the pandemic, the percent of men who provided at least five daily hours of active childcare was 15%, but increased to 29% during the pandemic. For women, this percentage was 23% prior to the pandemic and increased to 37% during the pandemic”, meaning that it had to be a meaningful change in how work and personal time dynamics had to be managed to keep productivity during the early stages of the pandemic and onward. And this often requires some creative thinking.

What I tried to do was change my schedule and work hours to suit what I was doing at home. For example, I worked from 9:00 am to 6:00 pm, but I had to start earlier, at 7:00 am or so, when my child was asleep, so I could get some work done by the time he was awake”, continues Ángeles. “My husband and I also had to balance and schedule any call or meeting we needed to have carefully, trying to always have one of us free in case the baby needed something. It’s interesting to note how deeply your priorities change in this situation, so striking the correct balance was essential.

Leading from afar

Furthermore, remote teams come with their own unique set of challenges when it comes to keeping productivity, and the key to successful collaboration is strong leadership that understands how to direct team members, assign tasks, and manage expectations. Good leaders find ways to keep the team engaged even though they can’t be physically present in the same location, encouraging constant communication to ensure everyone stays focused on deadlines and deliverables. With clear direction and regular updates, remote teams can accomplish great feats of software development, but achieving that requires a kind of skill that gets tested during a lockdown.

This process had kind of a steep learning curve because, while I was trying to adapt my work at home with being a new mom, an opportunity for growth came along almost at the same time”, tells Ángeles. “I began as a Team Lead at the time, so trying to balance all of these new responsibilities was stressful, but it also comes down to the kind of team you have. I always try to keep things a little more personal, trying to know my teammates as people, which gives you certain flexibility to work more comfortably. Still, there were moments when communication didn’t work perfectly, so I had to iron out any bump in the team dynamics. I always try to solve these issues internally, talking directly to people and trying to keep our goals clear, and as time went on, we settle on something we all feel satisfied with.”

Remote teams that need to collaborate and lead from afar often have a more difficult time juggling expectations. So, to ensure successful projects, effective virtual leadership should focus on cultivating relationships as well as fostering an open communication platform between team members, which is what Ángeles learned to do. Leaders should strive to lay out clear goals, create consistent check-ins, maintain morale with recognition of individual team performance when needed, and openly invite both questions and feedback so everyone is on the same page. That way, developing a strong relationship among all members of the team can greatly increase the chances for success and make sure the development process remains efficient without compromising quality. When managed well, remote teams in software development can become a stabilizing force even during times of uncertainty. 

Assuring quality at every step

The evolution of the employee

With that in mind, we don’t need to explain how software development is tricky enough as it is. But throw in remote QA and you have a whole additional challenge. Quality assurance is an indispensable part of ensuring the final product meets the predetermined standards, but doing this remotely presents its own unique set of hurdles, like the difficulty of gauging the effectiveness and accuracy of a test while also adhering to time constraints and deadlines. Fortunately, there are ways to make these remote QA scenarios run more smoothly such as adopting automated testing strategies, employing communication tools that bridge gaps between team members, and staying organized even when managing a widely dispersed team. With careful planning and the necessary support, software development teams can navigate through the challenge of doing distributed QA with efficiency.

I think the biggest help for the QA team was the openness of Scio to let us have all the equipment and everything we needed at home”, explains Ángeles. “It’s not like we could request absolutely anything we wanted, of course, but things like this iPhone or this Mac I have right here with me, even if I only use them to test applications and programs, made a big difference. I think it would have been easy to make us go to the office if we needed to make tests with these machines, but Scio made the effort of bringing all these resources to our home, which helped a lot.”  

However, beyond physical resources, QA isn’t something one person can do alone – it takes a village. From the Project Manager organizing everything to the developers creating solutions, software quality assurance involves so many different roles and responsibilities that without each one playing their part, success isn’t possible. This means that team members need to be creative while introducing new working processes and tools to adequately make sure that their end product meets customer satisfaction levels, yields high-quality results, and prevents any major surprises or hiccups along the way. To achieve this, Team Leaders need to keep close to this whole process, be it in person or far away, with continuous communication at the heart of it. As Ángeles explains:

With the majority of physical interactions conducted virtually, QA teams need to be creative while introducing new working processes and tools to adequately make sure that their end product meets customer satisfaction levels. Intuitive visual feedback programs, clear-cut standards, and reliable bug-tracking methods must now be considered in addition to manual testing when it comes to developing quality software. It’s certainly not an easy feat, but overcoming this challenge will lead to better products and improved user experiences, nonetheless.

Final words

The modern workforce is constantly evolving, and for businesses to remain competitive, they must remain ahead of the curve. Software companies like Scio that offer flexibility are doing just that – providing employees with increased job satisfaction and giving them the freedom to shape their own schedules. After all, flexibility is the cornerstone of a software developer’s well-being. Offering a predictable schedule and the freedom to work remotely empowers developers to manage their physical and mental energy more effectively by setting clear boundaries between home, work, and downtime. 

Additionally, shifts in working hours can provide an advantageous opportunity for developers to take preventive care of themselves while also enabling more collaboration when tackling complex tasks. As the case of Ángeles shows, flexible schedules supply both software developers and project teams with the ability to shift an environment focused on speed and execution into one that emphasizes thoughtful problem-solving. At its core, this kind of culture allows software developers to maintain a healthy focus on the task at hand while addressing their personal needs, which will always guarantee a positive outcome when it comes to software development.

The Key Takeaways

  • Although remote work was a game-changer in the software industry, keeping a balance between work and personal life is still a challenge.
  • At the onset of the pandemic, adjusting to these changes was difficult, and required support and skill from an organization to do it successfully.
  • The key is having a culture of growth and flexibility that offers access to the correct resources, and building teams with communication and collaboration at the heart of their dynamics.

Productivity Ratio: Understanding the “invisible work” of software development

Productivity Ratio: Understanding the “invisible work” of software development

Curated by: Sergio A. Martínez

We know that software development is not all just coding. As with any big project, there are plenty of tasks that must be fulfilled to create an effective end product, such as stakeholder supervision, decision-making, problem-solving, communication, and time management. Which is why it is  essential to have a clear understanding of the business goals of the software being developed, while also analyzing and interpreting the user requirements that must be worked into the development phase.

When-Excel-is-not-enough-icono

That’s part of the reason why productivity in this context is a tricky thing to track. Sure, you can see how long it takes to reach the end goal and measure it against timelines and expectations, but that doesn’t take into account all the nuances of software creation, as well as the challenges of debugging, refactoring, tweaking, editing and other tedious but crucial elements of every successful project. And this is further complicated by progress not always being linear — as soon as you start working on a project, it’s almost certain things will follow their own kaleidoscope-like paths that don’t always make sense from the outside. 

With all that, it might seem that tracking productivity is like nailing jelly to a wall: not an easy task by any stretch of the imagination, and sadly without a one-size-fits-all solution. Doing the required following isn’t impossible, though, but it requires finesse and forethought to obtain meaningful results. It also requires being aware of the “invisible work” going into the development of an application, and it requires having a complete understanding of how that many pieces fit together. Unfortunately, for some teams, ignoring the tediousness of tracking productivity can be seen as more desirable than going through the hassle. However, with the correct approach, any team can achieve such a goal.

Getting ratio’d

Productivity Ratio

Working with other professionals like designers, business analysts, or testers, is part of every software development project, so good collaboration skills are necessary to reach any goal. Furthermore, making sure that the tools you are using are appropriate for the task ahead can have a dramatic impact on how successful the project would turn out to be in the long run. All these requirements mean that a positive outcome demands a spectrum of skills, which makes the whole process more challenging, and not all of them are obvious at a first glance. In the words of this Crossing the Equator article:

This invisible work increases the communications gap between the hidden, almost abstract world of coding on the one side and that of marketers, purchasers, and investors on the other. It’s a gap that can cause frustration and misunderstanding and can lead to employee turnover and a slowdown of business growth. It is usually the responsibility of engineering leaders to close this gap.

In other words, measuring «invisible work» can be difficult due to the complexity of any project. While time and effort can obviously be used to gauge progress, many intangible elements must be factored into the equation, but it’s hard to quantify the value of research, problem-solving strategies, code refactoring, and investigating emerging technologies that all help to improve software quality. In addition, developers must often adjust their efforts on the fly if stakeholders change their expectations or new information comes in. As a result, measuring invisible work requires an experienced team who understands what needs to be tracked and how to factor it into the overall process. And one of the more interesting approaches to this comes from a very simple formula: productivity ratios.

Productivity ratios in software development are the gauge by which you measure whether or not a process is successful, indicating the amount of work completed versus the amount of time and effort expended. In other words, it looks at how much time and resources have been invested in a project, such as coding and bug fixes, against the end result. The productivity ratio, consequently, it’s an important metric for gauging how effective a development team is at producing quality work. And understanding how to calculate it can be an invaluable tool for ensuring a project’s success. The formula to do so can be expressed as the following:

productivity ratio

The tricky part, however, is how to define what the input and the output mean in the context of development. The most common approach is looking at the basic resources that go into the project (work hours, number of developers, cost per hour, among others), against a specified result, like development milestones reached, user stories, pull requests, and many others, with the general idea that something is being produced continuously. 

The result of the equation is then compared to a baseline (industry standards, or past development story, for example) to obtain an estimate of the total productivity of a given team. But how does this tie back to the invisible work involved in software development? Coming back to the Crossing the Equator article:

It’s a human-focused thing. It also applies to collaboration, knowledge sharing, and team-building activities. Successful organizations build products that customers love, which can only happen when the right people are involved and treated correctly. Teams cannot afford to hire people who merely hit the keyboard to write code without any profound understanding of or connection to the end user. Understanding the business means understanding its processes and goals and ensuring full team alignment.

A different way to look at development

Productivity Ratio

In short, without a holistic view of development, a productivity ratio cannot work as is because a lot of the effort is not directly apparent in the final product (like planning, writing documentation, ensuring clear communication between stakeholders, managers, and developers, implementing and maintaining the adequate tools, observing security, refactoring the code, etc.), but it’s required to guarantee the timely delivery of a product, its quality, and the overall success of it. 

After all, putting all the focus on coding is not enough and in fact can lead to disaster if other aspects of the project such as design, testing, debugging, and the actual use case are not taken into consideration. Without properly assessing these elements a lot of issues can arise while rolling out the software to customers resulting in wasted effort and resources. That last part is key: developers should take an all-encompassing approach by focusing on the final users as the overall destination of the whole process, and what they are getting from the whole ordeal is, perhaps, the most important point of all. Consequently, an effective productivity ratio should be defined less in terms of input/output, and more like:

productivity work

The core of this approach is to stop seeing the development process as an isolated black box where effort goes in and results come out, and instead get into a mindset of the “total work” output by a team against what the client and final user will be receiving. This should not just be an abstract idea but rather a value that’s central to all efforts during production, helping align everyone with a clear goal. Additionally, when strong ties exist between a software development team and its users, trust is established allowing for up-front feedback before any changes or upgrades would be made, all but ensuring that technical implementations fit with user expectations. Bottom line – all software development projects should prioritize the user experience, helping teams align their efforts from day one. Making sure everyone understands and is deeply invested in this user focus allows for more meaningful and consistent collaborations internally, bridging the gap between the visible and invisible work. Ensuring there is a clear baseline for the productivity ratio, will end up manifesting into an ideal, successful product that satisfies users completely.

The Key Takeaways

  • Productivity is always an important concern for any software development project because it can give a clear picture of the effort and resources put into development.
  • One of the biggest challenges of tracking productivity is the “invisible work” involved in creating a successful application, which is never obvious in the final product.
  • A successful approach might be the “productivity ratio” that measures the input against the output of any project, but it needs to be used carefully to consider invisible work.
  • To that end, keeping the focus on the final product that the user will be receiving can give a better idea of the productivity of a team, comparing the ratio of effort put in versus what the user will be getting.

Scio is an established Nearshore software development company based in Mexico that specializes in providing high-quality, cost-effective technologies for pioneering tech companies. We have been building and mentoring teams of engineers since 2003 and our experience gives us access not only to the knowledge but also the expertise needed when tackling any project. Get started today by contacting us about your project needs – We have teams available to help you achieve your business goals. Get in contact today!