How to avoid an IT day from hell? Look for the partnerships you deserve

How to avoid an IT day from hell? Look for the partnerships you deserve

Curated by: Sergio A. Martínez

Running an IT department is not an easy task. With a daily grind of patches, fixes, updates, and all sorts of technical hurdles, most IT professionals know that their workload can sometimes get too overwhelming, making a balancing act between short-term fixes necessary to keep systems running with long-term improvements to futureproof the network. And even with the best preparation, the job of IT can sometimes be challenging and unpredictable, usually with an impossibly long list of tasks that need to be completed. Nothing is ever easy; the person in charge has to navigate through a tangle of hardware and fix whatever problems are presented, while making sure their work will stand the test of time.

How to avoid an IT day from hell? Look for the partnerships you deserve

However, there are ways to avoid those bad days when everything seems wrong. Taking the time to ensure that all of your to-dos are in order, that essential files and documents are safe, and that data backups are running will go a long way in avoiding panic if something goes wrong. If at all possible, allocate time each week for software updates or checking on vulnerable systems to save you hours of headaches down the road if a potential issue is caught early on. Finally, establishing a rapport with your colleagues is critical, as it ensures that everyone remains on the same page and problems can be easily spotted early on. But even with safeguards like these, things can go sideways in unexpected ways, which can test every ounce of the skill, patience, and determination of an IT professional.

In other words, without the proper support, IT departments face a difficult job, often leading to days from hell for your employees. But with the right partner in IT support, this looming dread becomes a thing of the past — free from these worries, your team can efficiently eliminate many of these time-consuming tasks and have more energy to dedicate to other projects and initiatives within their organization. This shift in priorities allows them to focus on driving technological advances rather than simply running from one issue to the next. With an experienced partner in IT services at your side, you’re setting your team on a clear path for growth that allows everyone to focus on doing their best work.

Avoiding a crisis

How to avoid an IT day from hell? Look for the partnerships you deserve

Nobody wants days like these in IT, so it’s important to prepare and make a checklist of daily tasks to avoid spreading your attention too much. Keeping an eye on projects and deadlines, prioritizing tasks based on importance, blocking off time for large assignments, always saving work right away, and keeping the organization’s software up-to-date and running smoothly is a bit of standard advice that can save a lot of headaches in the long run. Nevertheless, in a mid-sized company, a crisis can still happen, and a fast and efficient resolution by the IT department is going to be pretty critical.

 The first approach, then, should include gaining an understanding of the full scope of any issue by identifying affected systems and data, as well as any potential implications on the business operations of the whole organization. Once the breadth of the problem has been established, it’s important to consider what methodologies and resources will be needed to manage the crisis properly. For instance, if there are significant hardware issues or a technical outage that needs attention, engaging an IT vendor or specialized contractor ensures that all personnel has the appropriate skill sets and qualifications for remediation. 

Moreover, creating a sound action plan for responding (for example) to customer questions and managing any legal repercussions from a breach can help minimize stress during such trying times. And while no one ever wants to deal with an IT crisis at their company, having a comprehensive plan that covers all possible angles ensures you can tackle it in an orderly fashion for smooth sailing throughout recovery. Time is always of the essence, so the best approach is developing a strategy that considers all stakeholders involved, with quick, proactive communication between departments and employees becoming essential for triaging the issue. It’s also important to be clear about the goals and expectations of the organization so everyone understands the urgency of addressing a problem before the situation gets worse. Having a good system in place to track progress will ensure rapid resolutions; if mistakes are made, acknowledging them quickly and openly with leadership sets the right tone to confront such issues. And seeking outside help when necessary is always a must.

When a crisis strikes, I know it’s extremely tempting to try and tackle the issue yourself. After all, it’s often time-consuming and expensive to seek out external expertise, but the thing is, seeking an expert can result in a more efficient outcome than spending exhausting hours in front of a keyboard while tasks begin to accumulate”, says Rod Aburto, Service Delivery Manager and Partner at Scio. “External expertise can be fantastic for getting to the bottom of difficult problems quickly and thoroughly, allowing you to get back into business as soon as possible. Plus, with specialized knowledge on your side, you can keep glaring security risks at bay. Ultimately, when it comes to technology, outside assistance can make all the difference in staying ahead of an IT crisis.

A partnership you can rely on

How to avoid an IT day from hell? Look for the partnerships you deserve

Having a small IT department often means limited access to technical resources, which is a challenge when you want to roll out new projects or solve an IT crisis. And the best way to get around this is to bring Nearshore development support to the table. Nearshore developers can provide expertise on any project your team may not be able to handle, while still allowing you to maintain control of the project efficiently. And by having more knowledgeable people on board who have had experience rolling out similar projects, you can complete work faster and more cost-effectively without sacrificing quality. In the case of the US, a Nearshore company such as Scio, which has some of the best software developers in Latin America, offers close proximity (both culturally and geographically) to their partners, making communication easier and more efficient.

All in all, by partnering with a specialist, any IT department can efficiently eliminate many time-consuming tasks and have more energy to dedicate to other projects and initiatives within their organization. This shift in priorities allows them to focus on driving technological advances rather than simply running from one issue to the next. In short, choosing an outsourcing partner is a great way for IT leaders to create order from chaos and avoid the feeling of a day from hell in the process, or for small or mid-sized IT departments that want better results without upgrading their existing workforce.

Ultimately, when you’re in the midst of an IT crisis, finding the right external expertise can often make or break a resolution, and recruiting well-qualified Nearshore professionals will offer an invaluable response to pressing difficulties facing an organization. Investing in this extra support when your company hits the wall can be a lifesaver and put your organization lightyears ahead in alleviating any IT challenge and ensuring maximum productivity, which is an absolute must if you want to stay ahead of the curve in the digital world.

The Key Takeaways

  • In the IT world, it’s not especially difficult to have a “day from hell” thanks to the demands and responsibilities an IT professional juggles daily.
  • And for a small team, a huge project or a software crisis can be a lot more dangerous than expected, with quick responses as a must-have.
  • For these reasons, having the correct expertise in the field is extremely important, and a development partner is always the right answer.
  • In the case of Nearshore, which offers proximity and technical know-how, these crises can be easily tackled without sacrificing efficiency, or worrying about flexibility in the team.
The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

Curated by: Sergio A. Martínez

Even if it looks otherwise, the software industry is not immune to the effects of recession cycles. During times when spending decreases and businesses become more cost-conscious, budgets for software development projects often suffer, having a significant impact on companies that rely on project-based revenue streams and their employees. And as we’ve seen so far in 2023, an unstable global economy has affected the Technology sector like never before, pushing software businesses today to navigate a very difficult situation where taking the necessary steps to shield themselves from the worst consequences of an economic downturn is critical. 

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

Above all else, a very effective approach for software companies is to be agile and create systems and processes that enable them to adjust staff levels quickly when needed, focusing on minimizing disruption to any ongoing development project. After all, building a flexible team structure with both full-time and contract workers who can respond to current demands ensures that a company remains fully staffed, and resources remain able to be scaled up or down according to the current economic needs of the organization. And implementing effective training methods play an important role here too, guaranteeing that everyone is equipped with the necessary skills to bring a positive outcome for any project even if the team composition has changed. In other words, readiness is key when it comes to dealing with financial unpredictability and having a versatile workforce ready at all times is a big part of this success.

However, in tight budgets, companies often have to make tough choices, cutting back on staff and resources, making it difficult to build adequate teams with the right combination of skills. And if this situation continues for a long period, it can become increasingly tough for teams to maintain their momentum and stay on top of any new trends entering the market, with current staff members often having to take a bigger workload to fill in gaps that larger teams would otherwise occupy. It’s pretty likely that, during economic downturns, a lot of software organizations find themselves limited in the available talent they can hire. 

With this in mind, having the ability to scale the size of a software team can be an invaluable asset for any company. Such teams can come together quickly when needed, enabling companies to pivot and take on unique and complex projects that would otherwise be too difficult to tackle. At the same time, this approach allows developers to focus on specific tasks with laser-like precision, resulting in an improved project and output. So, during economically-uncertain times, the most successful software companies can decide about their ideal team size, as opposed to teams limited by what’s available at any given moment. But what is the best option to maintain flexibility in tough times? What choices are available?

Thinking outside the box

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

In recent years, outsourcing software development has become increasingly popular thanks to the economic uncertainty that has prevailed since the start of the pandemic. Outsourcing allows organizations to take lesser risks, reduce operational costs and, more importantly, attain the necessary flexibility to scale staff up or down depending on the needs of a project, without the cost and commitment associated with hiring additional employees or establishing new departments in the company. Furthermore, it can be easier to forecast expenses when using an outside partner because project costs are fixed and known in advance, as long as a quality vendor is chosen. With companies now looking to stretch their budgets as much as possible to compete during every recession cycle, outsourcing provides an easy option for them to cut costs simply by working with external partners that specialize in the desired tasks. 

However, not all types of outsourcing are equal; the specific service must be tailored to match the individual circumstances of a company. Offshore outsourcing, for example, can offer low-cost highly-skilled coding, but working with remote locations (often in different continents) imposes delays, language barriers, and different cultural expectations that can lead to negative outcomes. On the other hand, more localized models such as freelancing might provide heightened responsiveness at somewhat higher rates but with less potential to scale up quickly which, as we already mentioned, is of utmost importance during a recession. 

This is where a Nearshore partnership model comes in. By partnering with a Nearshore such as Scio, software companies can benefit from an increased resource pool compared to employing an onsite team, providing additional strategic advantages. Things like access to skilled developers and IT engineers, expanded working hours due to the similar time zones, as well as the excellent user experience achieved by having a more diverse staff are some examples of advantages that companies can get to maintain their competitive edge in difficult economic times, thus allowing them to succeed despite the challenging environment. This is especially true when it comes to the aforementioned flexibility needed to keep the momentum of a project with very specific requirements.

The core benefit of working with a Nearshore partner, in short, is that team size can be dynamically adjusted to fit the specific needs of any project, which eliminates the problem of needing to find and build larger than necessary teams in-house. This means far less time wasted on locating and planning hiring cycles due to sudden additions or deletions from a team, and the ability to rapidly expand or contract their workforce without incurring the traditional drawbacks that come with making similar adjustments. And the ease of access to overseas markets, coupled with localized teams, means businesses can quickly scale up or down without worrying about talent availability, high attrition rates due to tedious onboarding processes, and language barrier issues. With Nearshore teams available at short notice, companies no longer have to strain their resources trying to keep track of volatile demands, enabling organizations to be better equipped to take full advantage of their resource expenditure.

But what if team flexibility is not enough?

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

In an economic cycle of growth and recession, Technology companies must do their part to protect themselves, and one of the biggest challenges is staying on top of trends, as consumer needs in the software industry are constantly changing and evolving. Adopting or developing new products or services that can help grow their business during both times of growth and recession should play into their strategic planning, of course, and companies should be open to making changes in their business practices, automating redundant processes and streamlining tasks where possible, making adjustments to their product lines if those become over-saturated or if more cost-effective alternatives are available. 

And embracing new technologies should never be out of the question, especially with a trustworthy Nearshore partner at your side, which could help increase productivity by taking care of development and training staff on the relevant skills you need. Identifying innovative new ideas for existing services can also help generate new sources of revenue and put the company in a better position when the economy recovers. Staying diversified by offering services across multiple industries can provide stability even in times of economic uncertainty. Lastly, maintaining strong communication with customers allows you to anticipate their needs and prepare for whatever economic situation may arise while also building consumer loyalty which is beneficial both during times of growth and recession.

In short, the world economy is often subject to unforeseen changes, from threats of recession to pandemics. Software organizations must be prepared when unpredictable times arise, no matter how much the market fluctuates. Taking every precaution possible when anticipating economic hardship ensures that a business or organization can weather any storm, making changes as necessary, such as adopting a more flexible approach to staffing, to stay up-to-date on industry trends. Preparation leads to success, so software development organizations must take every precaution possible if faced with an economically trying year to remain strong during the entire season.

The Key Takeaways

  • Historically speaking, the tech industry has remained strong in the face of recessions, but that might not be true anymore in 2023.
  • To weather these economically-uncertain times, one of the key approaches is having flexibility in your staff, enabling you to increase or decrease team sizes as the situation demands.
  • To this end, partnering with a Nearshore company, instead of building on-site teams, is the best approach to accomplish this, enabling a company to access talent as a project and the economy permits.
  • However, secondary plans, like having a long-term strategy, keeping on top of trends, and being smart about your development partners, might also help to armor a software organization against any economic downturn. 
The challenge of closing a deal with a client in software development: What do you need?

The challenge of closing a deal with a client in software development: What do you need?

Curated by: Sergio A. Martínez

Which are the things that really matter when you are trying to close a software development deal? For many tech companies out there, this idea is an ongoing concern and ensuring that new projects are constantly coming and getting delivered, as well as the resulting relationships with these clients are strong and long-term is critical for the success of any organization. But what elements must be present in these deals to reach a positive outcome? What is the correct approach in the context of software development?

How many software developers do I need to get my project off the ground?

After all, the art of closing deals in the technology industry can be an interesting challenge. You have to make sure you are always one step ahead of the competition and have the best solution for your clients (no matter what their specific needs or requirements may be), and what makes this task even more complex is the constantly evolving tech landscape and ever-changing procedures that need to be taken into consideration when partnering with an external software team. But even though it can be tricky to work within these contexts, it’s also incredibly rewarding when you can reach an agreement both parties are satisfied with. That way, there’s every chance you’ll find success if you keep up with the environment you’re working in.

So, for companies that constantly jump from one project to the next, it’s important to focus on building ongoing mutually beneficial relationships. The goal, in absolute terms, is to create win-win scenarios where both parties are empowered to achieve their respective ambitions. This is typically accomplished by listening to all stakeholders involved, having clear communication about objectives, defining the scope of the project in explicit detail, and managing expectations throughout the entire process. For organizations that provide custom software services, building long-term working relationships with clients based on mutual trust and respect can lead to repeat business, glowing referrals, and many other positive outcomes for both client and provider alike. So let’s walk through some of the critical elements that will decide if this deal will result in a desirable outcome for a company where building quality software is the main goal. What do you need to keep in mind?

Elements of the perfect deal

The challenge of closing a deal with a client in software development: What do you need?

First and foremost, the main element to offer as an organization is flexibility. You want to be able to adjust the project for a client’s immediate needs, whether that involves adding, subtracting, or substituting features or people involved. In this ever-changing tech world, it pays to adapt and adjust quickly to the latest trends and needs of the projects, trying out new methods, ideas, or concepts, while being able to switch gears quickly if something isn’t going as expected. This is an ability that, regardless of any obstacles that may arise, can ensure that a project remains on track without missing important deadlines or cutting essential features. In essence, flexibility often leads to innovative solutions for even the most difficult problems, a crucial element for development success.

Secondly, clear communication is critical. A good organization makes sure the expectations of their clients are well understood among the team, keeping them involved in its progress whenever possible. And since the cost is always a factor, crafting transparent pricing models that show clients exactly what they’re paying for, communicating any possible financial circumstance. The priority should always be to ensure open communication and transparency while also conveying expertise, setting expectations at the outset, meeting deadlines, and taking the lead in responding quickly to any inquiries your client may have. Understanding project goals and accommodating budget requests, showing dedication to their vision, and keeping lines of communication open well after the initial agreement is signed will go a long way towards ensuring that your current client becomes a lasting one.

Building a strong rapport with clients is the key to success in any software development project,” says Luis Aburto, CEO and Founder of Scio. The best development organizations start building this relationship as soon as possible and work hard to establish trust, creating a clear communication process, outlining expectations for both parties and making sure that all stakeholders are kept up-to-date on project statuses, knowing that any feedback from the client is heard, valued and implemented where necessary. With this approach, these companies can close deals confidently by providing solutions that meet clients’ needs while keeping within budget parameters. Since both sides want to build an ongoing relationship based on trust, the best software development companies do their best to keep everyone happy throughout the entire project.

In other words, the goal of these kinds of partnerships is taking the time to understand the needs of a client and craft custom solutions that look to the future, guiding them through every step of the process while providing helpful updates along the way and ensuring that both parties are at top efficiency. This is what will give both parties the chance to build a strong relationship, confidently promising that any product being developed will meet expectations and give clients a reason to return for future projects.

Common problems

The challenge of closing a deal with a client in software development: What do you need?

Still, closing a deal with clients in software development can be quite a challenge, especially when managing multiple projects or juggling tight deadlines. Issues related to scope creep and unrealistic expectations are common sticking points that arise during negotiations, and it’s also important for developers to be aware of any cultural barriers that may exist. Finding the right balance between meeting a client’s needs while ensuring that quality standards remain high is key. Maintaining timely communication, keeping commitments, and being able to quickly adapt to changing circumstances are just a few more areas where problems can occur when closing deals in software development, especially if you are working with tricky clients that don’t commit to a project. 

For this reason, it’s vital for software development companies to assess the situation and find a compromise before it begins negatively affecting progress. One strategy might be trying to negotiate deadlines with clients, as well as other aspects of their needs that get everyone’s approval or explain the importance of making decisions quickly so that the project doesn’t experience delays and can stay on target, striving to maintain good communication and collaboration to ensure a successful outcome for all parties involved.

And finally, if the job is starting to get too big, looking for outside development help is often the go-to option for many software companies when they need to guarantee a deal with a client. The main reason why this is so beneficial lies in the focus on efficiency: with an experienced, professional team providing support and expertise, software companies can speed up the process of getting their product into the client’s hands. Not only does this result in shorter turnaround times, but it also lends greater credibility to a proposal since experienced developers have already been engaged and invested in the project. In this specific case, Nearshore development, which keeps a close cultural match that helps avoid any gap in communication and expertise, can enable a company to access new technology faster, allowing them to stay competitive without spending too much money from their own pocket. All in all, these advantages not only guarantee a deal with clients but make an entire process smoother and more reliable. With careful planning upfront and ongoing attention to detail, sealing the deal can be rewarding in more ways than one.

The Key Takeaways

  • In the software development industry, closing deals with clients is a skill that involves experience, communication, and expertise to reach a positive outcome.
  • However, even when a company has these skills finely tuned, some challenges might become present (like a non-committing client) that could jeopardize the entire partnership.
  • Furthermore, constantly getting in and out of projects can be overwhelming for a software company, so seeking outside help is the go-to solution.
  • Nearshore partnerships, then, offer the best in terms of cultural matches and tech expertise, guaranteeing that any deal will come through, no matter the challenge.

Benefits of having a software partner and making the leap to a more tech-focused productivity

Benefits of having a software partner and making the leap to a more tech-focused productivity

Curated by: Sergio A. Martínez

The advancements in technology over the past decade have made it so that every business now is part of a modern digital world. From hotels to restaurants, to financial groups to big-box retailers, organizations of all kinds have a critical system running on applications and digital systems to reach its full potential. Businesses can now reach out to customers on social media platforms with ease, for example, or increase their efficiency and productivity by incorporating platforms and tools that make workflows and processes a lot smoother. But as a consequence, modern companies pretty much need to take advantage of technology to remain competitive in an increasingly technological market.

Benefits of having a software partner and making the leap to a more tech-focused productivity

However, businesses that have traditionally operated outside of the tech world are often intimidated by the prospect of software development and think it’s best to just shy away from it entirely. We agree that it can be daunting to change how a company works, particularly if they’ve been operating in a certain way for years, as introducing a new system can cause disruption, that affects efficiency. Understandably, this can make business owners hesitant to invest in software solutions due to the cost implications and lack of viable return on investments; the thought of diving into unknown waters is why many organizations choose to stay within their comfort zone rather than embrace an innovative transformation that can make a difference in the long run. All these factors make change hard to accept, but finding the right solution can be a game changer for any company, no matter how entrenched they may be in their older practices.

So, for a small IT department, convincing the management of one such business to embrace digital and technological changes might be challenging, but it is essential — especially with the increase in online activity since the arrival of the pandemic. By transitioning to more efficient technology, these organizations can reduce costs, increase production output, target new markets, and further automate mundane tasks. Examples of this include automating customer service processes, utilizing cloud computing technology to save on storage space, or introducing integrated software solutions to manage sales and inventory more quickly. Taking steps toward updating infrastructure may seem intimidating at first, but it is worth reconsidering as it could drastically improve how the company functions now and in the long run. With the right mix of research and data-driven insights, it’s easy to show management how this shift creates valuable improvements within your workflow.

The importance of a good partnership

Benefits of having a software partner and making the leap to a more tech-focused productivity

One of the main challenges to overcome is explaining how the investment in these kinds of technologies will benefit the company within a reasonable time frame — this is key when getting management on board. Digital transformation is no longer just an option to stay competitive in today’s market, but without the necessary support and expertise to make the leap, these efforts run the risk of amounting to nothing.

That’s why partnering with a leading software development team can be a huge benefit for these traditional companies. Not only does having a software development partner provide access to modern approaches and data insights, but a partnership also brings fresh ideas and perspectives to your business. Plus, outsourcing these tasks to professionals drastically reduces the burden on your internal staff who may be unfamiliar with the tech needed. This partnership also cuts costs that would otherwise be associated with software development such as talent, infrastructure, and training expenses. It allows you to leverage the expertise of a software partner, letting you benefit from their experience and resources so you can focus on core business activities without getting bogged down in technical minutiae. All in all, whether you want to build new custom applications to update existing systems, partnering with an experienced software developer is an incredibly smart move for any company looking to keep up with today’s ever-changing technology landscape.

However, when looking for the perfect development partner, it can be hard to know where to start. The key is to find a team that meshes well with your existing business structure. It’s not always easy to implement a custom solution, so you want to look for a development partner that’s as passionate about your project as you are. Ask for referrals, read reviews, check portfolio items, and reach out via email or an event if possible, to get a feel for the culture of potential partners. Additionally, ask questions about communication preferences and decision-making processes; both parties need to be in sync throughout the process. Choosing a reputable software development partner can help ensure the success of your business, so take the time to do your research and find someone who seeks to understand in order to create exactly what you need.

After all, you are trusting them to bring technological tools and automation into the mix for you to gain access to more efficient workflows, better communication with customers and partners, more up-to-date analytics, and improved oversight over all areas of your organization. With access to such sophisticated options as web-based customer portals or private mobile applications that employ cutting-edge technologies like augmented reality or voice recognition, companies can unlock untapped potential and find innovative solutions for scaling their efforts. Engaging the perfect software development partner, then, means having an experienced professional handle all of the coding so businesses can focus on leveraging this power in expanding their business for maximum efficiency and profitability. 

This makes Nearshore development partners an ideal option — not only does it allow businesses to take advantage of having top-quality talent without incurring the full cost associated with hiring in-house, but it also offers proximity which has its advantages in terms of communication and convenience. With Nearshoring, businesses can have access to a pool of experienced experts from countries that align with their language and cultural needs, making the transition easier and more efficient. Whatever type of tech project you need help on, a nearshore partner will provide dynamic solutions at reasonable prices while being sensitive to deadlines. In short, they’re your perfect technology partners!

Moreover, partnering with someone who specializes in software development allows a company to reap the benefits of their established best practices, eliminating common hurdles during the software launch. In short, having a software development partner is one of the greatest avenues toward success for traditional businesses looking to break into the digital age.

Last words

Benefits of having a software partner and making the leap to a more tech-focused productivity

The digital world is quickly becoming the norm and this means that businesses need to consider how they can add a tech twist to stay ahead of the game. Combining traditional businesses with technology is a great way to gain an advantage over competitors and make sure your business stays relevant. Not only will it give your company an edge, but also help it improve efficiency, streamline processes and ultimately increase rewards. By capitalizing on technological advances, businesses have access to an ever-increasing range of features such as artificial intelligence, machine learning, data analytics, and more, and taking the time to consider how best to integrate these into traditional models can pay off in both tangible and intangible ways. With the right strategy in place and the best software developers in Mexico at Scio, combining technology with age-old practices might just be the clue to modern business success.

Of course, we know that the combination of tech and business can be tricky, especially if the business in question doesn’t usually dabble in tech development. But with the right partner, it’s possible to work together to create the perfect software solution for your needs. Having a reliable collaborator specializing in software development can help to ensure that all bases are covered — a partner brings the technical know-how while you bring your expertise to the company’s business needs. This way, you’ll end up with dedicated software tailored specifically towards reaching the goals of your business, with great results.

The Key Takeaways

  • In today’s world, incorporating technological and software solutions is a must of businesses of all kinds.
  • However, for more traditional companies that don’t have a dedicated software department, this proposition can be somewhat tricky.
  • That’s why getting together with a software development partner can be such a godsend for these organizations, allowing them to leverage skill and expertise in order to update and revolutionize the workflow of a business.
  • Nearshore offers the best proposition for this: expertise in the field, more likely to find close business culture ties, and the flexibility to embark on a development project of any kind.

The Great Resignation and the future of corporate cultures: Rebuilding a better software industry for all

The Great Resignation and the future of corporate cultures: Rebuilding a better software industry for all

Curated by: Sergio A. Martínez

The events at the beginning of 2021 set ablaze a revolution across the corporate world like never before. Companies that were once dormant in their response to messages from employees and people impacted by their decisions woke up with a start, quickly realizing that the rise of Great Resignation had an impact on more than just the individuals that left; it prompted corporate culture to shift within different organizations and led to an evaluation from both leadership and followers alike. Furthermore, it changed people’s ideas about where power truly lies and how one opinion can shape a large organization’s future.

The Great Resignation and the future of corporate cultures: Rebuilding a better software industry for all

After all, its aftermath has done a remarkable job of putting corporate culture in perspective. Gone are the days when tradition and status were the only things that mattered, and staff felt stifled by top-down approaches to decision-making. Today’s corporations devote much more effort to nurturing an atmosphere of collaboration, inclusion, and meaningful work experiences by leveraging modern communication technology and encouraging personal development. The Great Resignation was a major event that undoubtedly left its mark on the corporate world, particularly in terms of expectations for staff morale and development. 

Companies have increased the focus on employee engagement, introducing initiatives like flexible working hours, health benefits, and team-building days to ensure their workforce is both productive and content with their situation. While there’s no denying that working in a big corporation can be challenging, today employees benefit from more attentive management and a much greater appreciation of their efforts.

A new perspective on work

The Great Resignation and the future of corporate cultures: Rebuilding a better software industry for all

The early 2020s in the software development industry will be remembered as a turning point that, arguably, was sorely needed. Many key engineers and developers decided to abruptly leave their companies, sometimes abandoning projects of enormous complexity, with significant economic repercussions that become the foundation for innovation in the cultural side of things. This undoubtedly caused strife for many businesses that had difficulty adapting to this new normality, shifting new technology and approaches that might change the industry for the better. And despite the initial turmoil, the long-term impact of these resignations may bring more stability than harm. By creating environments with a focus on job satisfaction, we can ensure employees are not simply productive but also happy with their positions. 

However, after the shocking impact of the Great Resignation, many companies still have found themselves scrambling to rebuild their corporate culture. Leaders have had to get creative when it comes to rebuilding trust, setting new boundaries, and planning for potential resiliency in the future, with many opting to invest in employee incentive programs that focus on building relationships, regular check-ins to make sure everyone feels heard and supported, and flexible work schedules that prioritize people over productivity.

This can be a daunting task, of course, but it’s also an opportunity to create something innovative and unique. The first step will be evaluating the processes and systems in place that created the need for such a large group of employees to leave, as they could indicate larger systemic problems, so the team should make sure to look at all possible root issues. From there, leadership needs to start discussing ways to incorporate improved communication between management and staff, diversity in hiring practices, feedback loops for employees, and goal alignment across teams into the new culture. And it’s important to bring everyone on board, from executives to frontline staff, to implement these new procedures and standards. Creating buy-in from every level sets companies up for success.

After such a significant departure, it’s important to focus on fostering positive energy and morale in the remaining company staff. The Scio way of doing things has always included creating a welcoming atmosphere, as well as creating clear company protocols for respectful and open communication between superiors and subordinates”, says Helena Matamoros, of Human Capital at Scio. “A sense of trust needs to be established by keeping everyone informed about any changes that might come, and this is best done via regular meetings and feedback sessions where everyone has a voice. A good company culture knows the value of its people, and it gives them tools to create a dynamic where collaboration is at the front and center.” 

Having an open dialogue within the company and getting feedback from everyone on what kind of company culture would best fit the current business needs is a must. This should also include input from members of different levels within the organization — both executives and employees. From there, it is important to set expectations and be transparent when making changes, making sure that all employees understand how their roles fit into the new culture so they feel like their work contributes meaningfully to achieving the organizational goals. In other words, the goal is to create an environment where change is welcomed, not feared, providing a safe space for anyone who may have questions or suggestions as the transition process unfolds. If approached correctly, establishing this new culture can be a positive experience for everyone involved.

What will come next?

The Great Resignation and the future of corporate cultures: Rebuilding a better software industry for all

Ultimately, the effort should be invested in presenting your business as an inviting environment that encourages career growth and puts it front and center. If the staff feels encouraged to grow, it strengthens both themselves and the organization as a whole, because learning new skills can help people feel empowered and give them confidence when tackling new projects or ideas, contributing to a vibrant atmosphere of goodwill that helps drive innovation and business success.

The impact of the Great Resignation on the software development industry has been immense, and tech companies had to rapidly pivot and restructure to manage the mass exodus of talent. As a result, employers have had to get creative with their hiring strategies to find new developers, often having to look far beyond traditional sources like universities or job postings. This sudden shift in the way people approach jobs has allowed the software industry an opportune moment to reinvent itself and its culture, sure to keep evolving even after things settle down.

After the Great Resignation, companies need to focus on honest communication, respect for individual talent, and a conscious effort to foster diversity, taking an intentional stance toward embracing both creativity and collaboration in workplaces while allowing employees to perform their best work. Forward-thinking companies place a priority on creating an environment where everyone’s ideas are heard, everyone’s skills are valued and everyone feels valued, which leads to a stronger outcome each time. If the tools of technology can help propel business success, then it only makes sense that the cultural products of technology – collaboration, creativity, and diversity – must be at the core of that success as well. Only by doing this will the next step for software industry culture be one moving forward.

The Key Takeaways

  • Building a corporate culture that puts people first and foremost is already a complicated (but rewarding) task, as it leads to better outcomes in the development process.
  • However, rebuilding a culture after a massive shift (such as the Great Resignation) can be an even greater challenge because it involves getting back lost trust, and the need to leave certain practices behind.
  • This process should involve everyone in the company, and leadership should make the effort to keep a better balance between people and business.
  • Doing so can lead to a better software industry, with a more people-centric approach, that can only result in better innovations that benefit us all.
The importance of balance, leadership, and communication in QA: A chat with Team Lead Ángeles Banda.

The importance of balance, leadership, and communication in QA: A chat with Team Lead Ángeles Banda.

Curated by: Sergio A. Martínez

The software industry has never been the same since the advent of remote work. Before this, it was expected to be present in an office full of computers and development materials to get projects done, which meant that, for most teams, productivity and collaboration were limited by how far members could physically travel or commute. But at the outbreak of the COVID pandemic, the software industry had to adapt quickly to push work and collaboration online to keep business running beyond physical walls. And most developers had to learn new ways to stay productive from home – many being able to access their work applications remotely for the first time.


Of course, remote work was something that had already existed prior to the pandemic, but this crisis pushed a lot of Tech companies into developing innovative digital solutions almost overnight, bringing unprecedented dynamism to the software industry. Now, it’s normal for many software professionals to access their work from any corner of the world, and companies benefit from this by being able to look outside their neighborhood to find top talent, instead of confining themselves to a local workforce that is more sought after each passing day. 

However, this has not been an easy change. Working from home as a software developer can present unique challenges when it comes to maintaining a balance, which often means finding creative ways to integrate personal time into an already busy work schedule. Being able to work remotely, of course, gives plenty of flexibility when it comes to managing the daily tasks at hand, and stuff that used to require commuting or travel can easily be completed online, but this has created the side-effect of blurring the lines between work and personal life in a way that many people hadn’t experienced before. When work is at home, separation is difficult to preserve. 

So yeah, managing a healthy work-life balance as a software developer working from home can be tricky. The key is to figure out ways to use this flexibility in your favor, by making sure that you plan and allocate enough time for each activity throughout the day – be it coding, hanging out with family, having meals together, or taking some time out for yourself. For this reason, we had a chat with Ángeles Banda, QA Analyst and Team Lead at Scio, whose experience balancing work, leadership, and family life can shed a light on the challenges of remote work and software development in the remote age.

A sudden change

Nearshore development runs on culture: Ensuring collaboration is at the heart of every project.

For a parent trying to work from home, the challenge of software development on top of childcare can seem daunting. Working on complex developmental projects requires laser focus, whereas being available for kids calls for complete attention and availability too, which can be hard to find all in the same day, never mind during a complicated situation like a pandemic going on. How to achieve that?

The pandemic was a big game-changer in my life, not only because I started to work remotely back then, but because my child was born in 2020, barely a month before the lockdowns began. I was still on maternity leave when world came down that we would not be back to the office for a while”, says Ángeles about those days. “And that was good at first because all daycares had to close down, so I got the chance to be with my child during those first few months, but then I had to think of a way to take care of him while I worked. His dad is also on the same schedule, so it was a tricky thing to balance, and we had to figure it out as we went.

Of course, Ángeles wasn’t alone in that. According to a study by Rutgers University, “prior to the pandemic, the percent of men who provided at least five daily hours of active childcare was 15%, but increased to 29% during the pandemic. For women, this percentage was 23% prior to the pandemic and increased to 37% during the pandemic”, meaning that it had to be a meaningful change in how work and personal time dynamics had to be managed to keep productivity during the early stages of the pandemic and onward. And this often requires some creative thinking.

What I tried to do was change my schedule and work hours to suit what I was doing at home. For example, I worked from 9:00 am to 6:00 pm, but I had to start earlier, at 7:00 am or so, when my child was asleep, so I could get some work done by the time he was awake”, continues Ángeles. “My husband and I also had to balance and schedule any call or meeting we needed to have carefully, trying to always have one of us free in case the baby needed something. It’s interesting to note how deeply your priorities change in this situation, so striking the correct balance was essential.

Leading from afar

Furthermore, remote teams come with their own unique set of challenges when it comes to keeping productivity, and the key to successful collaboration is strong leadership that understands how to direct team members, assign tasks, and manage expectations. Good leaders find ways to keep the team engaged even though they can’t be physically present in the same location, encouraging constant communication to ensure everyone stays focused on deadlines and deliverables. With clear direction and regular updates, remote teams can accomplish great feats of software development, but achieving that requires a kind of skill that gets tested during a lockdown.

This process had kind of a steep learning curve because, while I was trying to adapt my work at home with being a new mom, an opportunity for growth came along almost at the same time”, tells Ángeles. “I began as a Team Lead at the time, so trying to balance all of these new responsibilities was stressful, but it also comes down to the kind of team you have. I always try to keep things a little more personal, trying to know my teammates as people, which gives you certain flexibility to work more comfortably. Still, there were moments when communication didn’t work perfectly, so I had to iron out any bump in the team dynamics. I always try to solve these issues internally, talking directly to people and trying to keep our goals clear, and as time went on, we settle on something we all feel satisfied with.”

Remote teams that need to collaborate and lead from afar often have a more difficult time juggling expectations. So, to ensure successful projects, effective virtual leadership should focus on cultivating relationships as well as fostering an open communication platform between team members, which is what Ángeles learned to do. Leaders should strive to lay out clear goals, create consistent check-ins, maintain morale with recognition of individual team performance when needed, and openly invite both questions and feedback so everyone is on the same page. That way, developing a strong relationship among all members of the team can greatly increase the chances for success and make sure the development process remains efficient without compromising quality. When managed well, remote teams in software development can become a stabilizing force even during times of uncertainty. 

Assuring quality at every step

The evolution of the employee

With that in mind, we don’t need to explain how software development is tricky enough as it is. But throw in remote QA and you have a whole additional challenge. Quality assurance is an indispensable part of ensuring the final product meets the predetermined standards, but doing this remotely presents its own unique set of hurdles, like the difficulty of gauging the effectiveness and accuracy of a test while also adhering to time constraints and deadlines. Fortunately, there are ways to make these remote QA scenarios run more smoothly such as adopting automated testing strategies, employing communication tools that bridge gaps between team members, and staying organized even when managing a widely dispersed team. With careful planning and the necessary support, software development teams can navigate through the challenge of doing distributed QA with efficiency.

I think the biggest help for the QA team was the openness of Scio to let us have all the equipment and everything we needed at home”, explains Ángeles. “It’s not like we could request absolutely anything we wanted, of course, but things like this iPhone or this Mac I have right here with me, even if I only use them to test applications and programs, made a big difference. I think it would have been easy to make us go to the office if we needed to make tests with these machines, but Scio made the effort of bringing all these resources to our home, which helped a lot.”  

However, beyond physical resources, QA isn’t something one person can do alone – it takes a village. From the Project Manager organizing everything to the developers creating solutions, software quality assurance involves so many different roles and responsibilities that without each one playing their part, success isn’t possible. This means that team members need to be creative while introducing new working processes and tools to adequately make sure that their end product meets customer satisfaction levels, yields high-quality results, and prevents any major surprises or hiccups along the way. To achieve this, Team Leaders need to keep close to this whole process, be it in person or far away, with continuous communication at the heart of it. As Ángeles explains:

With the majority of physical interactions conducted virtually, QA teams need to be creative while introducing new working processes and tools to adequately make sure that their end product meets customer satisfaction levels. Intuitive visual feedback programs, clear-cut standards, and reliable bug-tracking methods must now be considered in addition to manual testing when it comes to developing quality software. It’s certainly not an easy feat, but overcoming this challenge will lead to better products and improved user experiences, nonetheless.

Final words

The modern workforce is constantly evolving, and for businesses to remain competitive, they must remain ahead of the curve. Software companies like Scio that offer flexibility are doing just that – providing employees with increased job satisfaction and giving them the freedom to shape their own schedules. After all, flexibility is the cornerstone of a software developer’s well-being. Offering a predictable schedule and the freedom to work remotely empowers developers to manage their physical and mental energy more effectively by setting clear boundaries between home, work, and downtime. 

Additionally, shifts in working hours can provide an advantageous opportunity for developers to take preventive care of themselves while also enabling more collaboration when tackling complex tasks. As the case of Ángeles shows, flexible schedules supply both software developers and project teams with the ability to shift an environment focused on speed and execution into one that emphasizes thoughtful problem-solving. At its core, this kind of culture allows software developers to maintain a healthy focus on the task at hand while addressing their personal needs, which will always guarantee a positive outcome when it comes to software development.

The Key Takeaways

  • Although remote work was a game-changer in the software industry, keeping a balance between work and personal life is still a challenge.
  • At the onset of the pandemic, adjusting to these changes was difficult, and required support and skill from an organization to do it successfully.
  • The key is having a culture of growth and flexibility that offers access to the correct resources, and building teams with communication and collaboration at the heart of their dynamics.