The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

Curated by: Sergio A. Martínez

Even if it looks otherwise, the software industry is not immune to the effects of recession cycles. During times when spending decreases and businesses become more cost-conscious, budgets for software development projects often suffer, having a significant impact on companies that rely on project-based revenue streams and their employees. And as we’ve seen so far in 2023, an unstable global economy has affected the Technology sector like never before, pushing software businesses today to navigate a very difficult situation where taking the necessary steps to shield themselves from the worst consequences of an economic downturn is critical. 

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

Above all else, a very effective approach for software companies is to be agile and create systems and processes that enable them to adjust staff levels quickly when needed, focusing on minimizing disruption to any ongoing development project. After all, building a flexible team structure with both full-time and contract workers who can respond to current demands ensures that a company remains fully staffed, and resources remain able to be scaled up or down according to the current economic needs of the organization. And implementing effective training methods play an important role here too, guaranteeing that everyone is equipped with the necessary skills to bring a positive outcome for any project even if the team composition has changed. In other words, readiness is key when it comes to dealing with financial unpredictability and having a versatile workforce ready at all times is a big part of this success.

However, in tight budgets, companies often have to make tough choices, cutting back on staff and resources, making it difficult to build adequate teams with the right combination of skills. And if this situation continues for a long period, it can become increasingly tough for teams to maintain their momentum and stay on top of any new trends entering the market, with current staff members often having to take a bigger workload to fill in gaps that larger teams would otherwise occupy. It’s pretty likely that, during economic downturns, a lot of software organizations find themselves limited in the available talent they can hire. 

With this in mind, having the ability to scale the size of a software team can be an invaluable asset for any company. Such teams can come together quickly when needed, enabling companies to pivot and take on unique and complex projects that would otherwise be too difficult to tackle. At the same time, this approach allows developers to focus on specific tasks with laser-like precision, resulting in an improved project and output. So, during economically-uncertain times, the most successful software companies can decide about their ideal team size, as opposed to teams limited by what’s available at any given moment. But what is the best option to maintain flexibility in tough times? What choices are available?

Thinking outside the box

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

In recent years, outsourcing software development has become increasingly popular thanks to the economic uncertainty that has prevailed since the start of the pandemic. Outsourcing allows organizations to take lesser risks, reduce operational costs and, more importantly, attain the necessary flexibility to scale staff up or down depending on the needs of a project, without the cost and commitment associated with hiring additional employees or establishing new departments in the company. Furthermore, it can be easier to forecast expenses when using an outside partner because project costs are fixed and known in advance, as long as a quality vendor is chosen. With companies now looking to stretch their budgets as much as possible to compete during every recession cycle, outsourcing provides an easy option for them to cut costs simply by working with external partners that specialize in the desired tasks. 

However, not all types of outsourcing are equal; the specific service must be tailored to match the individual circumstances of a company. Offshore outsourcing, for example, can offer low-cost highly-skilled coding, but working with remote locations (often in different continents) imposes delays, language barriers, and different cultural expectations that can lead to negative outcomes. On the other hand, more localized models such as freelancing might provide heightened responsiveness at somewhat higher rates but with less potential to scale up quickly which, as we already mentioned, is of utmost importance during a recession. 

This is where a Nearshore partnership model comes in. By partnering with a Nearshore such as Scio, software companies can benefit from an increased resource pool compared to employing an onsite team, providing additional strategic advantages. Things like access to skilled developers and IT engineers, expanded working hours due to the similar time zones, as well as the excellent user experience achieved by having a more diverse staff are some examples of advantages that companies can get to maintain their competitive edge in difficult economic times, thus allowing them to succeed despite the challenging environment. This is especially true when it comes to the aforementioned flexibility needed to keep the momentum of a project with very specific requirements.

The core benefit of working with a Nearshore partner, in short, is that team size can be dynamically adjusted to fit the specific needs of any project, which eliminates the problem of needing to find and build larger than necessary teams in-house. This means far less time wasted on locating and planning hiring cycles due to sudden additions or deletions from a team, and the ability to rapidly expand or contract their workforce without incurring the traditional drawbacks that come with making similar adjustments. And the ease of access to overseas markets, coupled with localized teams, means businesses can quickly scale up or down without worrying about talent availability, high attrition rates due to tedious onboarding processes, and language barrier issues. With Nearshore teams available at short notice, companies no longer have to strain their resources trying to keep track of volatile demands, enabling organizations to be better equipped to take full advantage of their resource expenditure.

But what if team flexibility is not enough?

The Value Of Team Flexibility During Challenging Times: Why Is Dynamic Staffing Better?

In an economic cycle of growth and recession, Technology companies must do their part to protect themselves, and one of the biggest challenges is staying on top of trends, as consumer needs in the software industry are constantly changing and evolving. Adopting or developing new products or services that can help grow their business during both times of growth and recession should play into their strategic planning, of course, and companies should be open to making changes in their business practices, automating redundant processes and streamlining tasks where possible, making adjustments to their product lines if those become over-saturated or if more cost-effective alternatives are available. 

And embracing new technologies should never be out of the question, especially with a trustworthy Nearshore partner at your side, which could help increase productivity by taking care of development and training staff on the relevant skills you need. Identifying innovative new ideas for existing services can also help generate new sources of revenue and put the company in a better position when the economy recovers. Staying diversified by offering services across multiple industries can provide stability even in times of economic uncertainty. Lastly, maintaining strong communication with customers allows you to anticipate their needs and prepare for whatever economic situation may arise while also building consumer loyalty which is beneficial both during times of growth and recession.

In short, the world economy is often subject to unforeseen changes, from threats of recession to pandemics. Software organizations must be prepared when unpredictable times arise, no matter how much the market fluctuates. Taking every precaution possible when anticipating economic hardship ensures that a business or organization can weather any storm, making changes as necessary, such as adopting a more flexible approach to staffing, to stay up-to-date on industry trends. Preparation leads to success, so software development organizations must take every precaution possible if faced with an economically trying year to remain strong during the entire season.

The Key Takeaways

  • Historically speaking, the tech industry has remained strong in the face of recessions, but that might not be true anymore in 2023.
  • To weather these economically-uncertain times, one of the key approaches is having flexibility in your staff, enabling you to increase or decrease team sizes as the situation demands.
  • To this end, partnering with a Nearshore company, instead of building on-site teams, is the best approach to accomplish this, enabling a company to access talent as a project and the economy permits.
  • However, secondary plans, like having a long-term strategy, keeping on top of trends, and being smart about your development partners, might also help to armor a software organization against any economic downturn. 
The challenge of closing a deal with a client in software development: What do you need?

The challenge of closing a deal with a client in software development: What do you need?

Curated by: Sergio A. Martínez

Which are the things that really matter when you are trying to close a software development deal? For many tech companies out there, this idea is an ongoing concern and ensuring that new projects are constantly coming and getting delivered, as well as the resulting relationships with these clients are strong and long-term is critical for the success of any organization. But what elements must be present in these deals to reach a positive outcome? What is the correct approach in the context of software development?

How many software developers do I need to get my project off the ground?

After all, the art of closing deals in the technology industry can be an interesting challenge. You have to make sure you are always one step ahead of the competition and have the best solution for your clients (no matter what their specific needs or requirements may be), and what makes this task even more complex is the constantly evolving tech landscape and ever-changing procedures that need to be taken into consideration when partnering with an external software team. But even though it can be tricky to work within these contexts, it’s also incredibly rewarding when you can reach an agreement both parties are satisfied with. That way, there’s every chance you’ll find success if you keep up with the environment you’re working in.

So, for companies that constantly jump from one project to the next, it’s important to focus on building ongoing mutually beneficial relationships. The goal, in absolute terms, is to create win-win scenarios where both parties are empowered to achieve their respective ambitions. This is typically accomplished by listening to all stakeholders involved, having clear communication about objectives, defining the scope of the project in explicit detail, and managing expectations throughout the entire process. For organizations that provide custom software services, building long-term working relationships with clients based on mutual trust and respect can lead to repeat business, glowing referrals, and many other positive outcomes for both client and provider alike. So let’s walk through some of the critical elements that will decide if this deal will result in a desirable outcome for a company where building quality software is the main goal. What do you need to keep in mind?

Elements of the perfect deal

The challenge of closing a deal with a client in software development: What do you need?

First and foremost, the main element to offer as an organization is flexibility. You want to be able to adjust the project for a client’s immediate needs, whether that involves adding, subtracting, or substituting features or people involved. In this ever-changing tech world, it pays to adapt and adjust quickly to the latest trends and needs of the projects, trying out new methods, ideas, or concepts, while being able to switch gears quickly if something isn’t going as expected. This is an ability that, regardless of any obstacles that may arise, can ensure that a project remains on track without missing important deadlines or cutting essential features. In essence, flexibility often leads to innovative solutions for even the most difficult problems, a crucial element for development success.

Secondly, clear communication is critical. A good organization makes sure the expectations of their clients are well understood among the team, keeping them involved in its progress whenever possible. And since the cost is always a factor, crafting transparent pricing models that show clients exactly what they’re paying for, communicating any possible financial circumstance. The priority should always be to ensure open communication and transparency while also conveying expertise, setting expectations at the outset, meeting deadlines, and taking the lead in responding quickly to any inquiries your client may have. Understanding project goals and accommodating budget requests, showing dedication to their vision, and keeping lines of communication open well after the initial agreement is signed will go a long way towards ensuring that your current client becomes a lasting one.

Building a strong rapport with clients is the key to success in any software development project,” says Luis Aburto, CEO and Founder of Scio. The best development organizations start building this relationship as soon as possible and work hard to establish trust, creating a clear communication process, outlining expectations for both parties and making sure that all stakeholders are kept up-to-date on project statuses, knowing that any feedback from the client is heard, valued and implemented where necessary. With this approach, these companies can close deals confidently by providing solutions that meet clients’ needs while keeping within budget parameters. Since both sides want to build an ongoing relationship based on trust, the best software development companies do their best to keep everyone happy throughout the entire project.

In other words, the goal of these kinds of partnerships is taking the time to understand the needs of a client and craft custom solutions that look to the future, guiding them through every step of the process while providing helpful updates along the way and ensuring that both parties are at top efficiency. This is what will give both parties the chance to build a strong relationship, confidently promising that any product being developed will meet expectations and give clients a reason to return for future projects.

Common problems

The challenge of closing a deal with a client in software development: What do you need?

Still, closing a deal with clients in software development can be quite a challenge, especially when managing multiple projects or juggling tight deadlines. Issues related to scope creep and unrealistic expectations are common sticking points that arise during negotiations, and it’s also important for developers to be aware of any cultural barriers that may exist. Finding the right balance between meeting a client’s needs while ensuring that quality standards remain high is key. Maintaining timely communication, keeping commitments, and being able to quickly adapt to changing circumstances are just a few more areas where problems can occur when closing deals in software development, especially if you are working with tricky clients that don’t commit to a project. 

For this reason, it’s vital for software development companies to assess the situation and find a compromise before it begins negatively affecting progress. One strategy might be trying to negotiate deadlines with clients, as well as other aspects of their needs that get everyone’s approval or explain the importance of making decisions quickly so that the project doesn’t experience delays and can stay on target, striving to maintain good communication and collaboration to ensure a successful outcome for all parties involved.

And finally, if the job is starting to get too big, looking for outside development help is often the go-to option for many software companies when they need to guarantee a deal with a client. The main reason why this is so beneficial lies in the focus on efficiency: with an experienced, professional team providing support and expertise, software companies can speed up the process of getting their product into the client’s hands. Not only does this result in shorter turnaround times, but it also lends greater credibility to a proposal since experienced developers have already been engaged and invested in the project. In this specific case, Nearshore development, which keeps a close cultural match that helps avoid any gap in communication and expertise, can enable a company to access new technology faster, allowing them to stay competitive without spending too much money from their own pocket. All in all, these advantages not only guarantee a deal with clients but make an entire process smoother and more reliable. With careful planning upfront and ongoing attention to detail, sealing the deal can be rewarding in more ways than one.

The Key Takeaways

  • In the software development industry, closing deals with clients is a skill that involves experience, communication, and expertise to reach a positive outcome.
  • However, even when a company has these skills finely tuned, some challenges might become present (like a non-committing client) that could jeopardize the entire partnership.
  • Furthermore, constantly getting in and out of projects can be overwhelming for a software company, so seeking outside help is the go-to solution.
  • Nearshore partnerships, then, offer the best in terms of cultural matches and tech expertise, guaranteeing that any deal will come through, no matter the challenge.

How many software developers do I need to get my project off the ground?

How many software developers do I need to get my project off the ground?

Curated by: Sergio A. Martínez

When it comes to great software projects, the number of developers involved is incredibly important. Too few developers will lead to an insufficient amount of work being accomplished in a given timeframe, leading to delays or a rushed-feeling product at the end, whereas too many developers can lead to an over-complication of the project and end up costing a lot more than necessary. Therefore, it’s critical to carefully consider how much talent is needed for any project, but finding the ideal number of developers may be challenging for a small IT department that might not have access to all the resources necessary to make it happen.

How many software developers do I need to get my project off the ground?

After all, IT departments that traditionally don’t do software can face a multitude of challenges when attempting to get an ambitious software project off the ground, and a major one is limited resources and personnel. Having not enough people on the team, for example, could result in a long project with a hit in quality due to the limited oversight that this development process can have, and the department size may limit their knowledge base and expertise, presenting a lot of difficulties when finding solutions to the issues that will arise along the way. And let’s not forget that finding adequate funding can be challenging if budgets are strict. Ultimately, a small IT department needs to be smart when dealing with these sorts of circumstances if they wish to be successful with their goals, and having an exact idea of how much talent will be needed to bring it to fruition is key.

Now, we understand that, for a small IT department, estimating the number of outside developers needed to start a project can be a tricky task, so the best first step is for the existing team to evaluate their own skills and capabilities before bringing in any external resources. Finding the right balance between what they can do themselves, and what they need experts to help with. The trick is to anticipate the technical challenges of a project early on, rather than waiting until there’s an issue that can’t be easily solved in-house. Also, it’s a good idea to have someone in the department with experience overseeing development from external parties, which will streamline both communication and collaboration when managing an external development team. The best way to approach Management to get the necessary support is by evaluating the size and complexity of the project, ensuring you understand its scope to come up with a good plan. That way you will have enough resources on board once you bring an external team on board. In the end, having an effective plan in place will give your small IT department greater peace of mind when it comes to resource and talent estimation.

Consider Nearshore

How many software developers do I need to get my project off the ground?

If a small IT department finds itself in a situation where completing a software project is beyond its capability, hiring an external team is a wise decision. Not only will you benefit from having experienced developers specialized in the technology you need, but you’ll also have peace of mind knowing that your project is being handled by experienced professionals in completing tasks quickly, efficiently, and on budget. What’s more, getting outside help gives smaller teams access to world-class development approaches without having to staff up and purchase expensive software licenses themselves. That’s why outsourcing a project is almost always the course of action for many of these departments.

Small IT teams usually don’t have the manpower or financial capacity to tackle a large-scale project on top of their regular duties, and outsourcing can help them focus on what they do best and provides access to expertise that they might not have in-house. In theory, it also saves time; with an outside team just focusing on the job at hand, it usually takes far less time than an internal team managing everything from start to finish. However, there are some things to have in mind when it comes to outsourcing, so smart budgeting and research are always necessary.

Choosing the wrong partner, for example, can put an organization’s reputation and bottom line at risk, as shoddy programming jeopardizes timescales, data security, and overall cost-effectiveness. Additionally, there’s always a risk of communication breakdowns when dealing with an external team far away, due to various cultural or language barriers you usually find when outsourcing. It’s also important to remember that small departments often lack resources to independently evaluate and verify the quality of code being provided by external vendors to safeguard against substandard work or a cybercrime threat of any kind, and without a dedicated team to support any issues, it can be difficult for small-scale businesses to get necessary updates and troubleshoot problems as they come up. With all these in mind, it would be smart for any IT department considering outsourced software development to extensively research their potential partners before signing on the dotted line.

This is why collaborating with a Nearshore team is often the most sensible choice for a small IT department tasked with getting a big project off the ground. After all, if you have to find the right team and resources to handle the project, and ensure that those same resources make sense and adhere to time constraints, this is where nearshore collaboration shines. By bringing together teams from remote geographical locations within reasonable distances who have a mutual agreement in terms of language, political/legal systems, and time zones. Nearshore allows small IT departments to get global access to experienced talent that will fit any strategy you have in mind, which can be a huge boon for small IT departments looking for a quick and cost-efficient way of taking big projects forward.

Nearshore development is quickly becoming the most popular choice for businesses seeking assistance with software development without an internal team”, says Rod Aburto, Service Delivery Manager, and Partner, at Scio. Working with a nearshore partner not only allows businesses to tap into a whole new talent pool of high caliber, who can provide resources not otherwise available, but companies also benefit from working closely with people who bring cultural competency as well as insight into best practices and processes that could potentially streamline and improve their workflow. From faster problem resolution to minimizing communication issues, Nearshore development offers everything you need while saving on costs and providing peace of mind in knowing that tasks are getting done efficiently and effectively.

Getting the numbers right

How many software developers do I need to get my project off the ground?

So now that you have a Nearshore partner that you trust, how many developers do you need to ask for to get the project started? There are a few baselines that are a good idea to follow, but every development cycle is unique, so you’ll need to discuss with your Nearshore partner flexibility options and their insight to be sure how many people will need to participate. According to this blog, it’s a good idea to start with a team of 3 to 4 developers and 3 to 4 IT specialists, divided into the following roles:

  • One full-time Project Manager
  • Two full-time developers 
  • One full-time backend developer 
  • One part-time UX/UI designer 
  • One part-time DevOps specialist 
  • One part-time QA engineer

In the context of Nearshore, “part-time” developers may simply mean people rotating between projects because their input happens at specific moments of the development cycle, so make sure to talk to your team to discuss all the details necessary to ensure you have the talent you need. Also, remember that this estimation is very basic; considering what kind of environments you will be developing for (desktop vs. mobile, Android vs. iOS), as well as your user base (purely internally used vs. a front-facing customer application) can change these numbers dramatically. Nevertheless, with enough staff flexibility, these issues don’t matter: what matters is starting a development journey that can be a turning point for any business harnessing the power of software and technology to make a change for themselves.

In the case of Scio, home to some of the best developers in Mexico and Latin America, the close cultural ties, its Agile philosophy, and the expertise it offers after two decades of collaboration with US-based companies that needed expertise, they could only find here, the Nearshore choice is always the best one. If you want the most seamless experience as the Head of a small IT department, then this is the opportunity for you. It’s time to make a change and begin a partnership that can only lead to success.

The Key Takeaways

  • Implementing new software solutions in business is always a good decision, but for a small IT department, it can present some serious challenges getting it off the ground.
  • If the department has constraints in terms of staff and budgeting, developing their own software can be a non-starter; the expertise and skills necessary might not be there.
  • Having a good plan is key to ensure any project can take off, and one of the main questions is the number of developers necessary to make an idea into reality.
  • Nearshore, for these reasons, might be the best option for an IT department, offering the flexibility necessary to work with all kinds of resources and objectives necessary to reach a positive outcome for everyone involved.
How to overcome any tech challenge and come out as an IT hero for your company

How to overcome any tech challenge and come out as an IT hero for your company

Curated by: Sergio A. Martínez

Today’s business world is more tech-savvy than ever, and staying ahead of the competition often requires staying ahead of the latest trends in technology. But for smaller IT departments this can be a total challenge, where keeping an open dialogue with the rest of the company and understanding their needs to find the right solutions is the only path to success. Of course, investing in quality tools, so the IT team has access to reliable and current resources, would be ideal, as well as researching new technologies, and networking with experts to explore unusual sources for potential tech advances, but this is not always the case. Often, a small IT department can provide innovative solutions, stay competitive and maintain a robust infrastructure even in an increasingly fast-paced world only by doing a truly heroic effort at getting the job done.

How to overcome any tech challenge and come out as an IT hero for your company

For these reasons, having an external tech partner can greatly relieve the stress caused by tackling complex tasks without enough resources, bringing outside expertise and additional bandwidth to the table to tackle any project efficiently and cost-effectively. With this access to best practices and tools designed specifically for the task at hand, utilizing an outsourcing partner can be one of the strongest leverage points in making sure that small IT teams can do more with less.

However, there’s no denying that maintaining a mid-sized business’s IT department running smoothly can still be tricky. Smaller teams have a more difficult time responding quickly to software and hardware malfunctions, meaning keeping your tech running at an optimal level can be difficult. It can also be hard to adequately protect sensitive data that is stored digitally, as cybersecurity solutions often require more resources than the small IT staff may possess. On top of all this, managing employees’ demands and expectations takes further coordination from the small team members. And that’s without mentioning how keeping up with advancements in technology is also a challenge for smaller teams who might not have the budget for frequent upgrades and replacement parts. For many businesses, having a dedicated IT department is an invaluable asset, but these departments face unique hurdles that should not be overlooked.

With this in mind, it’s fair to say that being in charge of such responsibilities is nothing short of daring for many IT leaders, especially when it comes to times of crisis and rapid change that often require these departments to do a lot with very little. So what are your options if the job is surpassing your resources, and you need to find quality solutions fast? What is the best approach to take?

The Hero Call

How to overcome any tech challenge and come out as an IT hero for your company

There are a few simple steps to have in mind if you need to become the IT hero at your company. Do your research and learn everything you can about the systems currently in use; chances are that by having a thorough knowledge of information systems, industry trends, and technology, you’ll set yourself apart from the rest. Being an ardent learner, able to stay on top of advancements and new technologies while being proficient in problem-solving skills, is also a must because, when used correctly, IT can help companies become more efficient and maximize their output, so taking extra initiative to understand how different aspects of the IT domain fit together is essential. And last, but not least, building relationships with other departments in the organization too (and knowing how various areas work together) can help you better understand how technology can best be applied to meet organizational objectives. 

All of these preparations can make a difference if a tech crisis happens. For a small IT department, dealing with these difficult situations (that can go from sudden malware attacks that cripple operations to unexpected hardware breakdown that leaves machines non-functional, to incorporating a new platform to change the workflow of the company) can be a daunting prospect, so the best thing you can do is approach the situation with focus and thoroughness. Bringing in all involved stakeholders so you can assess both the short-term and long-term impact of the project and develop a plan of action is a good first step. Secondly, find ways to streamline processes by leveraging technology already available in the department as well as ensuring there are reliable backups in place. And always strive to maintain consistent communication so all parties involved are kept up-to-date on the actions being taken. 

Nevertheless, even the best IT departments can sometimes be outclassed by the size of the task, which is why having the perfect Nearshore partner at your side is the best course of action. We have touched on the subject of choosing the perfect tech partner, but in short, when tackling IT problems for small businesses, the key is to face difficult situations with creativity. Successfully taking on a big technology project requires the ability to think outside the box and come up with creative solutions that fan enthusiasm for the project’s objectives. Furthermore, having excellent communication skills will help ensure that this technology project is understood and adopted within an organization. Adopting new technologies can be daunting, so bring patience and composure to the table when introducing a new technology initiative. 

And if you decide to go down the path of bringing a development partner, there are some key items to look for, like 24/7 support, an in-depth understanding of the industry, and enough flexibility to accommodate rapid changes. Businesses should also confirm that they have reliable security protocols and measures in place, and remember that experience always counts — having worked with clients similar in size and offering long-term customer service is invaluable. Choosing the right partner can save hours of headaches and help give the business confidence as it grows into the future, and you will be the key to letting this positive outcome happen.

Always bring your best

How to overcome any tech challenge and come out as an IT hero for your company

As the architects of the digital transformation happening in today’s world, IT departments are essential for the success of practically every business, and they have to exhibit a rare combination of expertise, agility, and cross-company collaboration to reach success by possessing a level of technological understanding and reliability to handle any challenge that comes their way. And working quickly and effectively with the outsourcing provider just ensures the right decisions are made quickly and resources are managed responsibly. As the go-to experts on technology in the company, they would ensure the smooth implementation of initiatives while also maintaining proper protocols for cyber security, playing a vital role in streamlining operations between departments. In other words, a heroic IT department can create an efficient working environment where everyone just “clicks”.

And if you add a tech partner to bring any project to fruition, these teams will be enabled to go above and beyond to solve difficult issues that threaten the success of the company, thanks to the knowledge of how to navigate different systems, stay organized, and harness new technology trends that can improve operations, while maintaining cost efficiency. This sets them apart from all other tech departments as their commitment is to take any issue head-on and provide valuable solutions that benefit their clients. With this type of mentality, mid-sized companies can get the most out of their partnerships by knowing that their IT department is up for any challenge put before them, committed to achieving maximum efficiency, good communication, and proactive attitudes without sacrificing the ability to be agile in responding to an evolving landscape.

The Key Takeaways

  • Nowadays, IT is the underlying linchpin in many businesses, but this job has plenty of challenges that any competent team has to navigate carefully.
  • The best approach for a small IT department that might not have many resources is to have the best development partners and a clear plan to ensure success in any project.
  • The department head of IT has a big responsibility on his or her shoulders, so being smart about how to act is what separates the adequate teams from excellent ones.

CPH Success Storie: The Key to a Winning Partnership between Nearshore Companies and their Clients

CPH Success Storie: The Key to a Winning Partnership between Nearshore Companies and their Clients

Curated by: Sergio A. Martínez

True collaboration creates great software. It’s more than a buzzword—it’s an essential part of development, with meaning beyond just sharing information back and forth. The collaboration is about forming strong relationships, providing clear communication pathways, and proactively anticipating problems before they arise, so if you’re partnering with a Nearshore company like Scio, you can have the comfort of knowing that any challenge that might get in the way will have a swift response from everyone involved if this approach is shared among developers, managers, and shareholders.

Benefits of having a software partner and making the leap to a more tech-focused productivity

After all, we believe true collaboration means that projects are no longer siloed on an individual basis but rather function as a collective effort, allowing everyone to quickly come up with creative solutions that benefit from a diversity of ideas and thought processes. A good dynamic between partners allows developers of various contexts to join forces and reach new heights in software innovation, and having both entities coming together in agreement is key. Otherwise, the failure to establish this kind of relationship almost guarantees the worst outcome conceivable, so recognizing the similarities and differences between service providers and clients, and building upon areas of agreement, is what makes true innovation flourish. 

However, what is the “magic ingredient” that makes this kind of collaboration work? Is a software project just one party simply providing services for the other, or should it be more than that? To this end, we want to share the story of Ameet Shahani, Director of Technology at CPH & Associates, which is one of Scio’s longest partnerships to date, to understand how building these relationships are more critical than ever to create, how products that innovate are produced, and the importance of a cultural match to reach a positive outcome for everyone involved, from shareholders to management, to developers on both sides.

Dissecting the meaning of collaboration

Effective Collaboration: The Key to a Winning Partnership between Nearshore Companies and their Clients

When both organizations share a business culture affinity, they are better equipped to understand each other’s priorities and expectations. This is clear and almost self-evident, but in settings that involve business expectations, specific requirements, and solving the complex system of interconnected puzzles that is software development, the concepts of transparency, open communication, and building trust to reach mutual understanding have some nuance that need to be carefully navigated.

So, while success ultimately comes down to implementing the solutions designed by the experienced software engineers and developers from both organizations, achieving this level of collaboration calls for a type of “cultural” match that needs to be taken into account. In the specific context of Nearshore partnerships, development teams that work across borders should seek an alignment between values, beliefs, and approaches that allows both sides to learn and support each other during their product development journey. If both groups have a culture match (i.e. if they mirror one another in how they approach software development and hold similar standards) this will prevent a lot of friction or misunderstandings, making for a more balanced relationship that leads to successful outcomes for the software project down the road.

In consequence, establishing a successful software development business relationship requires certain factors to make it thrive, and Nearshore software partnerships can provide the optimal combination of many of these elements necessary for success, namely: Trust, Communication, Industry experience, and Technology expertise. 

  • Trust: Building trust should be the center of any successful business relationship, with both parties gaining a mutual understanding that allows for the creation of quality software without putting too much pressure on resources or scope. If partners don’t trust each other, the frustration and bad communication that follows will ultimately result in delays and mistakes during the project timeline. Achieving a successful software development partnership requires that everyone involved has a good faith approach and the necessary confidence in one another throughout the entire process.
  • Communication: Good communication ensures everyone is up-to-date on decisions, making sure there is no wasted effort with conflicting ideas. In addition, discussing potential solutions to problems that arise helps keep the project moving forward while ensuring design decisions match the vision of both partners in the software development partnership. Therefore, it’s clear that effective communication is key for any successful project.
  • Industry experience: It helps providers craft better solutions to address a client’s needs, as well as establish smoother workflows that result in remarkable deliverables. Through experience, a provider can evaluate what will benefit their client the most, allowing an organization to suggest innovative approaches and technological advancements that expand the capabilities of existing applications or systems, which increases productivity and efficiency as well as reducing operational costs on the client’s side. Simply put, customers can be sure they are getting the highest quality services when they pick an experienced software provider.
  • Technology expertise: No matter the size of the company, its success relies heavily upon its team’s ability to use technology efficiently and innovatively. By guiding those who may have less experience with technology, teams can leverage their strengths to create better outcomes than any individual would be able to accomplish alone. This makes having strong technical proficiency mandatory for any successful software development collaboration.

In short, the correct combination of these elements is what enables a partnership to work productively, guaranteeing successful outcomes at the end of any development cycle. However, after all this theoretical understanding of how these relationships work, how does it look in practice? To illustrate with an example, let’s check out one of Scio’s very own study cases when it comes to collaboration and partnership in Nearshore development projects.

A first approach

Effective Collaboration: The Key to a Winning Partnership between Nearshore Companies and their Clients

In 2014, Scio took on a new challenge. CPH & Associates, an insurance company based in Chicago, was looking to streamline its operations by deploying a digital platform where a customer could connect with their insurance providers in a single place. On paper, that sounds like a straightforward idea that theoretically would just need a list of requirements and adequate talent to pull off. And this talent was to be found outside the immediate location of Chicago; the management at CPH decided that it would be best to work with a Nearshore development company in Mexico.

As one might expect, getting these projects off the ground is different from just assembling the necessary pieces of a puzzle: the process to get there has to make sense. And paying attention to the corporate culture fit between a software development company and their client is the first step: clients want to be reassured that any software developers they choose understand their core values and aren’t just focusing on the task at hand, but building towards a long-term goal. As a result, making sure that both parties share similar philosophies and outlooks can have an exponential effect on the success of any project. 

In this retrospective talk with Ameet, we discussed how refining the collaboration between both companies took some time, but the decision came about when Scio started proposing the kind of solutions that CPH wanted and saw opportunities that others didn’t, instead of just talking numbers. In his words, their first approach to working together had “the most substance”, so we took a chance and got to work. However, establishing a productive collaboration dynamic took careful calibration, even if both parties had the best disposition and the necessary expertise to make it work. The first team from Scio that joined this project was pretty good, in Ameet’s own words, but the specific requirements needed for a company that delves into insurance, as well as developing a product unprecedented for CPH, made it necessary to invest some time to iron out the kinks of the collaboration to a state of equilibrium where both parties were comfortable. Almost a decade later, this partnership thrives thanks to this effort, and the learning experience for Scio and CPH has been invaluable.  

This highlights how establishing a good remote partnership between software development companies and clients is no small feat. It relies on how well both parties communicate and cooperate, and this in turn is largely dictated by the internal culture of each organization, which reflects their core values, approaches, and general viewpoint. In the case of Scio and CPH, this cultural match was apparent from the get-go, which allowed for experimentation before going into full-fledged collaboration in development. Cultural affinity paves the way for a mutually beneficial working environment, not just between the two companies but also with other partners or stakeholders that may be involved, and in this case, it created an environment where growth and learning were a core element of the overall partnership, with interesting implications for both teams in the long turn.

A learning experience

Learning through collaboration between software development companies is a powerful idea, meaning more than sharing knowledge or brainstorming innovative solutions; it is a growth process that could be mutually beneficial for both organizations if they approach this concept the correct way. Collaboration helps teams become confident, capable, and successful, yes, but the opportunities to learn on the field, so to speak, can be few and far between when most projects have goals that need to be reached as soon as possible. That is usually not an environment conducive to learning, but it also sets apart the kind of collaborative spirit built between Scio and CPH over the course of their partnership.

After all, through 9 years of working together, it’s natural that plenty of Scio’s developers have had the chance to participate in this project. On one hand, this gives them the unique chance of trying their hand at a project with a very well-established workflow, plenty of documentation, and steady progress. On the other hand, this opportunity wouldn’t exist without a trust built upon years of collaboration, where Scio is sending the kind of talent that can shine if given the chance to learn and grow in their skills. 

Ameet would be the first to admit that the project at CPH isn’t the sexiest out there (at least not compared with recent technology developments like AI, the metaverse, or blockchains), but it requires attention, experience, and high-level skills that could lead to burnout if a developer stays for too long on the project. And this is a situation that neither CPH nor Scio wants to encourage, which is an important cultural match between both companies. As we mentioned earlier, far from creating additional challenges thanks to a steady rotation of talent, trust, and technological expertise ensure this dynamic works; on one hand, CPH trusts Scio to always bring their best talent forward, experienced or not, to contribute to the project in a meaningful way, and Scio leverages their industry know-how to create a highly efficient product that stands out against competitors in the market. By working together and sharing information, both companies can hone their craft, develop new ideas, and ultimately deliver better products to their clients. 

Final words

“You teach and learn at the same time”: The value of an internal project for a Nearshore company like Scio

Ultimately, learning through collaboration is just one of many ways these kinds of Nearshore partnerships provide an efficient way for businesses to build upon the expertise of the entire industry—all while ensuring that everyone involved benefits from shared experiences. An experienced Nearshore software company will have the resources and expertise to ensure everyone involved forms a cohesive team, acting as mediators for any communication breakdowns. However, an effective relationship requires more than technology: it also needs an equal acknowledgment of all sides, and the capability to learn quickly. Software development is a complex process that requires various skills and coordination, so by joining forces and pooling their knowledge, the strengths of each company can be combined to create innovative solutions at any time. This sort of synergy is essential for software development teams to have to stay ahead of the competition, develop stronger products, and ultimately, change things for the better.

Nearshoring, in other words, allows companies to create a cultural match with their clients, resulting in better products that lead to more positive outcomes because it enables firms to leverage the skills and qualifications of local professionals abroad while fostering improved collaboration due to a common language and cultural backgrounds. Working Nearshore also facilitates better communication since it reduces geographical barriers and helps ensure that software developers around the world have access to advanced technology without disruption. However, beyond these numerous benefits, it’s about creating an environment where both companies can comfortably understand each other, allowing them both to work together optimally. Upon making this connection, the result will be more successful outcomes of high-quality products that deliver exactly what everyone wants.

The Key Takeaways

  • The meaning of collaboration between client and Nearshore development company is more nuanced and complex than it might look at first glance.
  • Building a partnership and collaboration dynamic that benefits both parties requires a cultural match that ensures a smooth integration that leads to innovation and positive outcomes.
  • In the case of Scio and CPH, one of our longest partnerships, this cultural match has given both companies the opportunity to grow and learn thanks to their collaboration dynamic.
  • Ultimately, the idea of “culture” in a corporate context is more than a buzzword; it’s a way to ensure a positive outcome by examining affinities between companies, so they can develop great products.